[Resolved] VRL Logistics / VRL Group — not giving stop at nehru nagar

Datta Desh

from Hubli, Karnataka

Address:

NO.91 2ND MAIN MAHALAXMI LAYOUT, GOKUL ROAD, Dharwad, Karnataka, 580030

I have travelled from bangalore to hubli on26.12.2019 by multi axle volvo dep time 10.30 pm from yana ventures peenya vide pnr no 23067791. While booking the ticket we have asked in your booking office that whether you have request stop at nehru nagar water tank gokul road hubli & they have confirmed that bus stops at nehru nagar on our request.
After boarding the bus driver conveyed that he will not go via gokul road & i should get down at basava vana stop only.
As i know all belgaum buses has to pass through gokul road, i do not understand why your driver has misguided me. Being a alone lady passanger it is not safe for me travel in auto in the early morning & that is the reason i have choosen belgaum bus while booking the ticket so that i can get down at nehru nagar water tank stop.

Kindly look into the matter as it will help a lot for passanger like me in future.

Regards

Brunda deshpande
[protected]

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Feb 6, 2020

Complaint marked as Resolved

VRL Logistics / VRL Group customer support has been notified about the posted complaint.

Dec 29, 2019

Updated by Datta Desh I have travelled from bangalore to hubli on26.12.2019 by multi axle volvo dep time 10.30 pm from yana ventures peenya vide pnr no 23067791.while booking the ticket we have asked in your booking office that whether you have request stop at Nehru nagar water tank gokul road hubli & they have confirmed that bus stops at nehru nagar on our request.
after boarding the bus driver conveyed that he will not go via gokul road & i should get down at basava vana stop only.
as i know all belgaum buses has to pass through gokul road, i do not understand why your driver has misguided me.being a alone lady passanger it is not safe for me travel in auto in the early morning & that is the reason i have choosen belgaum bus while booking the ticket so that i can get down at nehru nagar water tank stop.

kindly look into the matter as it will help a lot for passanger like me in future.

regards

Brunda deshpande
[protected]