[Resolved] VRL Logistics / VRL Group — One parcel Roll Missing

The Niyaz

Jun 18, 2022

Address:

Kharadi, Pune - 411014

Reference to our mail on Saturday 11/June / 2022...
We have booked through Doc number [protected] dated 1/6/22 for 7 bundles booked from Wagholi Pune.
Out of this 1 bundle are missing not received.
The received 6 rolls are all damaged & received on a very poor state.

The Party is asking for refund for the goods damage by your company due to mishandling through vehicle number DL 1L AB 2684.
The driver Jeevan Phone
[protected] of the vehicle is saying we will get full refund of the damages from VRL.

Kindly solve the problem & find the missing parcel.
The Pune Person Mr. pawar [protected] is only giving false hopes but no action taken yet.

Please resolve the matter ASAP

our whats app & call number [protected]

regards

Designers Hub Floorings & Interiors
Kharadi
Pune 411014
call & whats app - [protected]

+4 photos

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Jul 21, 2022

Complaint marked as Resolved

VRL Logistics / VRL Group customer support has been notified about the posted complaint.

Verified Support

Jun 20, 2022

VRL Logistics / VRL Group Customer Care's response Dear Sir,

Please note that one bundle loaded from Pune TPT to Delhi TPT today which will reach and deliver at destination within 3-4 days.

Regards,

Raghavendra Kulkarni.
Customer Care
C.O. Hubballi
[protected]