VRL Logistics / VRL Group — Package stuck in Delhi

Address:

Rs No. 353/1, Varur, Post Chebbi, Taluk Hubballi, Dist. Dharwad Hubli Dharwad District Karnataka India 581207

Hello, with response to their previous reply regarding the consignment - [protected], which is stuck in Delhi TPT since four days.

They replied that due to pollution the diesel vehicles are banned hence there was no loading etc. For which i asked them on the email and also in the previous complaint here as well that what will be the next step? For that they are not answering.

Firstly why have they sent it via delhi when there is this situation going on, whereas from Meerut to Osmanabad the easiest and closest route was through Greater noida or Gaziabad, then towards agra etc. They have unnecessarily taken the diversion towards Delhi which is very inconvenient for everyone now.

I just need to know what exactly are they going to do next, and approximately when is the package going to be delivered..?