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VRL Logistics / VRL Group

VRL Logistics / VRL Group — Parcel Not Received

HI
LR No [protected].

I am supposed to get 7 bags of pebble stone from Jaipur. Last 2 days i even checked if i have received the shipment. However today (15th Dec 21) i received a call from Kiran, VRL Trichy saying that i have received the shipment. When i went in person i saw only 6 bags out of 7 bags. The issue was the verbatim used by delivery person Mr. Kiran was wrong. He is saying if you want you take and go. When i escalated to ADM Mr. Mouli, he was also not in a mood to listen. Very bad customer service. They dont even know where the consignment is.
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    VRL Logistics / VRL Group Phone
    +91 83 6230 7800 [Customer Care]
    +91 44 3532 6111 [Chennai]
    +91 80 2699 2525 [Bengaluru]
    VRL Logistics / VRL Group Address
    Rs No. 353/1, Varur, Post Chebbi, Taluk Hubballi, Dist. Dharwad, Hubli, Karnataka, India - 581207
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