VRL Logistics / VRL Group — the extra charge you are claiming during the delivery

VShine

Address:

VShine Industries, Rajeshwari Layout, SIPCOT-1 Housr 635126

Hi,
We are from vshine dish wash soap industries, we frequently send parcels to our customer thru vrl and we do the payment for the delivery the time of booking

When our customer receive the delivery, vrl staffs are forcing to pay extra, as we promise our customer with free delivery (Delivery charges owned by vshine) and we pay time off booking then why do you charge extra without bill?

Our customers are getting upset to pay the extra amount and keep raising the compliant with us and this affect the credibility.

Hope you address this issue

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VRL Logistics / VRL Group customer support has been notified about the posted complaint.