Madam /dear sir.
My lr no [protected] reached to vrl office muzaffarpur distric, state bihar. I got a call from officer to pick up my laguage. I requested him to send the laguage to darbhanga. He replied 1200rs charge by auto which drop to my house at darbhanga directly. I asked him if he will send the laguage to darbhanga by trabsport then what will be the all cost? He replied 350rs. On dated 4.8.2020 again i called to vrl office muzaffarpur. Sri amarnath chaudhary picked up the call. I narrate the same thing to him which i wrote above. He agreed to send the laguage up darbhanga by transport in 450rs. Even when i told him that some body from your office told the 350rs for the same. When i reached the transport office where my laguage came, he asked me to pay 295rs as laguage charge of muzaffarpur to darbhanga, which is not paid by him at muzaffarpur office at the time of booking of my laguage.
Sir, this is totaly unfair way, and fully unprofessional way to treat with customer. I kindly request you to kindly advice him to pay me 295rs.
Thanks and regards.
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