Vrl Relocation Packers And Movers — bike booking cancelled and bike returned but amount rs 5500/- not yet refunded which was paid to them

Address:

Sennerkuppam, Poonamaliee, Chennai, Chennai, Tamil Nadu, 600056

Vrl relocation packers and mover is a fraud company. Mr. Mukesh the branch manager chennai fools and traps the customers. I booked a bike shifting from chennai to aurangabad bihar. They charged me rs 5500/-. Mukesh promised bike will be delivered within 7 days. But he kept my bike for 4 days without any movement. When i called to know the status of the bike mukesh the branch manager told one bike can't be shipped alone and he is waiting for other bikes to be shipped to the same area. Since it was urgent i requested to cancel the booking and returned the bike but he refused. He told any how bike will be shipped to patna bihar branch office. Some one will unpacked my bike and then by driving they will deliver to aurangabad bihar which is 173 km away. I asked why bike packaging will be opened without my permission? Why it was not conveyed before to me? Mukesh didn't reply and disconnected the call. After huge struggle i managed to get the bike returned. But they have not refunded the amount rs 5500/. Mukesh is not picking the call neither cashier whose number listed on the bill receipt is picking the call. No one from the company is responding and helping. I have attached the bill receipt for your verification. Plz look into this issue.