Date of incident: 7-4-2022.
I received a quotation on 2-4-2022 for 3 box o[censored]tensil and 1 Vespa Scotty of 3400/- as a final quote which includes all charges like labour charges, transportation etc. Ph no: [protected]
also cross-verified if there is any additional charges; they said no additional charges and booked with a token amount of 1000/-. Pick up date was scheduled on 6-4-2022.
I have called concern person for changes of item; we have included 3 Boxes extra and removed Scotty from the list. and opted for insurance. he said their is no changes in charges. and paid balance 3000/- after pick up as requested by same person of contact. he said to hold 400/- to pay it after unloading.
On 7-4-2022 i got a Bill from a person ph: [protected] quoting around 9615/- for packages sent [ 5 Boxes and 3 gunny bags] and says each item cost 1000/- Note: 2 gunny bags we provided] and says package cost is higher thats why cost is high.
I mean scotty is heavy than those 3 gunny bags and they charged us around 9615/- which is not fair.
Now am willing to pay my quotation amt along with insurance amt and extra 3 bags cost which is costing around 5700/- to 6000/-.
Now my packages are stuck with ur logistic team. If am calling them no one is picking up the call they saying pay the money or no one is going to respond.
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