There are 2 cases:
1) I had sent plastic caps via your company and GC No. 36036357. The caps were packed in polybag and then put in cartons (16 cartons in all). However, the cartons were all torn and damaged during delivery and in fact a huge number of caps were scattered on the floor of the delivery lorry. I have attached photos of the same and videos of your delivery person picking up the caps from the lorry floor.
Approximately 6, 000 caps were missing/damaged. This has led me incurring a loss of about Rs 6, 230. I would request you to please look into this matter and compensate my loss.
2) Please refer to GC No. 36057509. I had sent 17 cartons of caps from Kolkata to Baddi. 16 cartons were delivered and 1 carton has been misplaced. I would like to claim this loss from your end. Please do the needful.
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