Vu Televisions — Vu TV 43"_Display problem

Address:

C/o Satish Balki Flat F1, Hari om enclave, Near Water filter plant, behind gurudwara, Tukum Chandrapur Dist Chandrapur 442401

I have purchased vu TV in 2019. When we press power button at remote, main screen appear in very faint colour and blackened down immediately. Not able on the tv. They are providing very cheap quality of product which last for only two years. Looking at display complaint of verious customers, I can say they are fooling customers with their cheap quality product.
Now I have tried to register request for service on their website. I have received OTP, but after receiving OTP screen has no other option. This is also cheating. I want to file complaint against them in consumer forum.