Vu Televisions Complaints & Reviews

I am submitting this complaint under the Consumer Protection Act, 2019 regarding denial of warranty service for my Vu 65VIBE DV television purchased on 31 July 2025. On 17 December 2025, while the unit was wall mounted and idle in standby mode, the screen suddenly developed vertical lines and what appears to be an internal crack. This occurred without any external interference. My household has no children or pets, and the television’s...

Tv display is not functioning but the audio is coming...

Hi team,
I have raised a complaint on June 15th mentioning that the tv display issue and remote not working. The tv replacement given for display issue after 20 days. But the remote issue has not been resolved and they asked me to raise a new request for remote issue and I raised it on 3 rd july. Today I called them to enquire (I e 13th July) about the remote issue and they are saying your tv is out of warranty. Kindly resolve the...

I have been a vu tv customer for two years.
The TV's complaint has not been resolved despite continuous service requests. My tv which is display compliant was taken away and someone's old tv was repaired and the display was replaced and given to me. Service requests have been raised several times asking that the said TV is totally compliant and that it should be replaced. One of your service engineers has visited and realized the complaint...

HI Team,
My VU 55UT model stopped working then I send a mail to company, they asked me to pay 1500/- for service, I paid the money then one Technician from company had come to my home and looked at the issue and found that Mother Board has the issue, which needs to be replaced with new one.
I sent request to [protected]@vutvs.com mail to know the procedure to buy new Mother Board, they replied with details.
Here is the issue,...

I got a backlight problem (only sound, no picture on[protected] for my VU tv some 7-8 months back. I called a customer care, they gave me one number ([protected] - Name may be Asif) . I called this guy, he gave me one more number ([protected]-Chandra shekar). I called Chandra shekar.

He first told that TV has just back light problem and Vu company will take nearly 6-7k to repair this, i will get this done for less amount and...

While turn on vu tv red and blue lights on but screen is not working....

Vu smart tv 55 inch display showing Black sound is working

Model no: 55-QDV
Serial No: R[protected]...

I purchased this tv on 9th june from flipkart by paying rs 32, 499, it was delivered on 12th june and installation was done on 15th june.

After few days i observed that the google play store is not working properly in the tv. I'm not able to view and install many apps in google play store (Like zee5, hotstar, sonyliv, etc and many more).

- i raised complaint via email & by calling their service center ph no.br...

On VU TV Web Website to claim warranty it says Enter Serial Number of LED TV to check warranty status but when I Enter Serial Number of my Vu Led TV Model no - 32k160M it shows or gives a message NO DATA FOUND.
I have emailed Vu support many times for this error they didn't resolve my issue & I called them also.
So kindly resolve this issue so I can avail warranty or check my Vu Led TV warranty by entering serial number on warranty...

I bought 50" vu led tv 2 years back and now there is a problem with the display panel (Vertical lines on the screen). Since the warranty is only for 1 year, the engineer says that its a display panel issue and they say that it can't be repaired and the panel has to be replaced which costs around rs. 25, 000/-. This is pure cheating from vu company as they are selling cheap quality products which don't even last for 2 years! Customer care...

I purchased a VU126cm qled through Amazon which was delivered on 14 Nov24.

The installation did not happen properly within a few weeks the remote was not working properly the Compaints have been raised from 05 Dec onwards

Once a service technician came but did not replace the remote, he came checked said all is fine and the went away.

Since the last few weeks the picture clarity is bad whenever we use the set top box and the image shows with a green thick band on the right side which goes away when switched off and switched on again.
Complaints on this also was raised
The remote also malfunctions regularly and low battery message comes in a few days after replacing the batteries

I need proper technical support with the technician explaining issues properly. But it seems that Vu is only interested in maximum delay and no proper service during warranty period.
Requesting support and also awareness of all consumers.
Regards,
Sunil

I was purchased vu master piece 85 inch qled tv on 13 th may on amazon and used for 1 and half months but suddenly on 28 th june there was a vertical and horizontal lines appeared with small patch lower side of the screen, I was contacted customer service and agent visited home and they declared it as a physical damage I don't know how they analysed it, and main twist is here next day I was received quotation of rs 150000 for panel repair, why I have to pay my hard earned money while it’s in warranty

I have raised the complain 2 times, service engineer arranged by VU team,

but there is no response from service team and very poor. still my display problem not resolved.

My vu tv damaged

Dear VU TV Team,

I trust this email finds you well. My name is Rajesh, and I have been dealing with a concerning situation regarding my TV (Complaint No: VU1373556), which has been an ongoing issue since October 11.

Initially, the TV went into standby mode, and after the service team's intervention to change the backlight, the TV was taken for observation in mid-October. Unfortunately, the TV returned at the end of November in a completely broken state, apparently due to transport issues.

Subsequently, I was informed that a replacement TV, specifically the GLOLED 43 inch, would be provided with a partial payment requirement. However, the latest communication suggests that the TV is still in transit from the warehouse, causing further delays.

I want to express my dissatisfaction with this prolonged process and changing decisions. I am not comfortable with the delay and uncertainty surrounding the delivery of the replacement TV. Therefore, I am requesting a full refund instead.

I believe this situation raises concerns about the handling of my case, and I am beginning to perceive it as fraudulent behavior. Please understand that my primary preference is to receive a full refund for the TV purchase.

Here are my details for your reference:
- Name: Rajesh
- Phone Number: [protected]

I urge you to reconsider this situation promptly and process the full refund as soon as possible. Your immediate attention to this matter is appreciated.

Thank you for your understanding and cooperation.

Our TV model no. 55QMP/S3Z1
The TV panel got a big black line in the middle of the screen and the same was informed to VU Customer care on 28th September. The technician visited after a couple of days took the photos and went away. After following up with them for a week they informed the panels are out stock and we have placed a order for replacement. we waited for one month and one auto driver came and pick the tv on November for replacing it. on November 4th he has handover the TV and went away. When we checked the TV the panel is still faulty and the same was informed to them and they are denying to replace it by saying it was physical damage by us. This shows VU wants to avoid the warranty and charge the customers. looting public. Kindly beaware of the scam.

I have purchased 3 Tv of Vu.
All 3 have defects in screen. Some in warranty and other after expiry of warranty i.e 13 months of purchase.
Quality of panel is very poor.
Using Chinese / Cheap Substandard material and after sales service is pathetic.
They offered me to have buy extended warranty of 3 yrs to repair my 13 months old tv.
These types of company should be banned.

They don’t have spare parts if your motherboard has a problem. My 50 inch android Tv broke just in 3 years few months so it was not covered in warranty. They charged 1500 ₹ just to check the problem and said motherboard repair but they don’t have spare parts to replace.

Very poor quality motherboard. I have a long ticket pending for reference LED Spares update - VU1383841

I purchased TV from flipkart on 6th September 2022. The product is under 3 yrs warranty. From 1st August 2023 we try to contacted Vu service center, they are saying us that product was purchased from market place so contact the flipkart for warranty. When we contacted fli[pkart customer service they were saying to contact Vu service center. From last one month we are facing the problem and no one acknowledge that. Even the VU service center didn't provide the job sheet also for denying the service. Please take immediate action for resolving the problem.