Wakefit Innovations Pvt. Ltd. — Refund not processed for order cancellation ORDER202210voqbhm

Address:Wakefit Innovations Pvt. Ltd. Address: Plot No. 277, In sub layout of Kachakanahalli, Bommasandra, 1st Phase of Jigani, Anekal Taluk Bangalore, Bangal
Website:www.wakefit.co

I'm writing this complaint against Wakefit.co, as they fail to refund my money, which I used to book Wakefit Andromeda Queen Size Sheesham Bed with Storage . Order number : ORDER202210voqbhm

Due to their long delivery time, i.e. proposed delivery 60 days, I cancelled the order on 9th october-2022. As per their cancellation policy, I was supposed to receive my refund amount in 2 business days, but since then I've been calling them for an update.

It has been around 40 days sine 9th October but nu refund has been provided, I have raised this issue to escalation team and grievance officer.

I want to raise an alarm about this un-ethical company and request the authorities to take legal action against them. Companies like these, who trouble the public, should not be allowed to do business in this country.
Below is their Cancellation/Refund policy:

You may cancel an order anytime prior to shipment.

Refund Mode and Duration:

Refunds will be made to the customer bank account details provided on official mail ID, within 5 working days of receiving the refund request.

Registered Office:

Wakefit Innovations Pvt. Ltd.
Address: Plot No. 277, In sub layout of Kachakanahalli, Bommasandra, 1st Phase of Jigani, Anekal Taluk Bangalore, Bangalore - 560099, Karnataka, India.
Corporate Identity Number: U52590KA2016PTC086582
Was this information helpful?
No (0)
Yes (0)
Nov 18, 2022
Updated by Abhishekharde
adding screeshot from my wakefit account

Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit

    Contact Information

    Wakefit Innovations Pvt. Ltd. Address: Plot No. 277, In sub layout of Kachakanahalli, Bommasandra, 1st Phase of Jigani, Anekal Taluk Bangalore, Bangal
    India
    File a Complaint