Webkul Software Pvt. Ltd. — bought "stripe payment gateway" module, and has missing files

Address:	New Delhi, Delhi, 110019
Website:	webkul.com

Purchase stripe payment gateway for magento 2
Sku: "stripepaymentgatewayformagento2"
Order #[protected]
On may 30, 2018 8:44:22 am pdt
Total value : $45
Inv/2018/4312 (With webkul store reference:[protected]

After trying to install it, found error of missing files and unable to proceed.
Contacted support on[protected]:28pm, ticket #70559, agent name: rajesh kumar
The support requested backend login and he fixed it himself, confirming that there were missing files of the purchased module and it is now fixed.

Couple months later, i had to reinstall the module
While installing, i got the exact error of missing files
Contacted support on[protected]:02am, ticket #79638, agent name: suraj kumar
The agent refused to do anything because the support is over, i requested to provide me the missing files or the correct module, i don't wish to get support. After going back and forth, he sent me the updated module.
Tried to install it, and found the exact error, the same files are missing.

I requested to send me the missing files, the module i purchased and the update both are not complete and had some file missing so it can never be installed. He said must pay for new support, so we can help you.

The company is a scam, you purchase a module, they send an incomplete one, if you need the missing files, you must pay for it. Which is totally not acceptable.