WeChat — My WeChat's wereference balance got redeemed but not topped up to my mobile.

Address:Chennai, Tamil Nadu

My redeemed balance of rs.50 is not yet recharged to my mobile balance but my wereference balance got reduced. for that proof i attached screenshot of total friends i have invited.And current balance and also the sms of topped up balance.Sent many mails to their customer care regarding this issue but no reply yet. Please take action as soon as possible.
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WeChat customer support has been notified about the posted complaint.
Oct 03, 2014
Updated by Inbasundar
My wechat id is inbasundar and the phone number is:[protected]

Oct 06, 2014
Updated by Inbasundar
Till now no response from wechat please help me out.
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My balance is not show

sir my wechat account has been not show the my balance an other option is Not show plz my help me and show option plz help me .and show the all option and most important my balance show.

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