Claimed

WeChat Complaints & Reviews

1.1
Last updated Apr 14, 2023
Complaints 111
Resolved
23
Unresolved
88
Quick Links
Statistics
Share
Contacts

File a complaint to WeChat

Having problems with WeChat?

File a complaint and get it resolved by WeChat customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT

WeChat reviews & complaints(111)

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
I still do not understand how someone changed my account details including phone number and password. I have checked and it is a Bangladeshi number. Is it possible to recover the account and give me a new password?
The incident happened on 14/4/2023...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
W
Wanglaowu
Feb 27, 2022
Report
Copy

Some features suspended

My Wechat (msrgroupllc) is not available to add friends and to be added, please remove the issuse, thanks...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
J
Jane Chong
Report
Copy

Someone used my name and picture

Address:-

Someone create a wechat account using my name and my picture...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:Jiangsu university

I want to make link with my ABC Account by [protected] through wechat. my wechat address:monsur1969. i have tried . But i didn't do this. pl help me to do this....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
U
Usedonce1
Report
Copy

Wechat account has got blocked

Address:Fujairah, UAE

My name is Kaifi Rizvi. My employer has been using Wechat for internal communications within the organization. Unfortunately my wechat account has got blocked unwillingly and it is creating problem for me in my workplace.

I would request your team to kindly look in the issue and help me get my account retrieved....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
H
hudspa
Report
Copy

against : joy_xia1101

Y name is John Harrison and my son and I went to the China tour this year 2019 and we went from May 22nd to June 1st. I think about May the 30th because it was the last day before we were to go home. The tour guide took us to an underground shopping place and there were a lot of tailors there. I had three jackets made and they made them in one day. I have the bag of the shop that made the jackets two of them wear leather and one was Kashmir....
+3 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
J
Jordan LovesAnime
Report
Copy

blocked account

I got block for suspicious activity when i didn't even do anything now i cannot even unblock my account i have asked all my friends to help me but none of them can help me unblock the account please do something about this seriously i hope you can do something about this i really need the wechat but now i'm being blocked please resolve this asap i really need it...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
H
H Andrew
Report
Copy

someone use my number

I have problem to register my china number with wechat and realised that someone have used my number register with wechat not authorised by me.
Pls see attached screenshot of this unauthorised person.

Pls help to delete this account so that i can use wechat when i am in china with my china number belong to me

Pls revert to my email [protected]@gmail.com when done so i can register with wechat

Thanks...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Aligau,
R. Maakurath
Republic of maldives
Subject: requesting to solve up my wechat account issues.

I am writing this letter to inform you that i am running a wechat account in your esteemed organization for more than 2 years.
Wechat id: wxid_3i4hp47l5vbz12
E-mail id: [protected]@gmail.com
Phone number: +[protected]
Since the day when my iphone got disabled suddenly, i was...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
D
Dasari Prasad
from Bengaluru, Karnataka
Report
Copy

harassment and pornography

Address:Dharwad, Karnataka, 580020
Website:Wechat

A person with id (wannasexstrat) is harassing me very badly I agree I had chatted with him but never sent any of my nude pics now he is threatening that he has my normal pics from Facebook and he will modify them with some nude bodies and upload in porn sites and he is killing me daily I want to commit suicide of his whole account is not blocked for harassing girls. Like me and also help me in getting me his mobile number or location so that...
+9 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Rober3487
from Noida, Uttar Pradesh
Report
Copy

shaking features, people nearby

Address:Mumbai City, Maharashtra

This is my 8 mail to you ( we chat)

Hi I have an issues
regarding from shaking and people near by
I havevallowed we chat to access my location

even though I don't find any girl some time make too on my location

( it is showing some other countries girl which are irrevant to me )

And not only my greeting send to other also not can't send messages to people near by...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
R
Randy Aspaho
Report
Copy

my account cannot be log in

Address:94300
Website:Scam

My account cannot be log in it that ny account be hacked??? What wrong?? My complain it who a hacked my account because on this week my account always be hacked with someone don't know who.. If wechat company can't be doing this i think i wanna be report on police station because my account be hacked i'm afraid with my pictures and my privacy be take with someone else to doing they own violence. I hope wechat can't be protected own my account...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Z
Zeyzul Zul
Report
Copy

fake account misuse picture

The account misuse my wife picture. Please remove this account. I afraid it will be misuse to do the crime or something else involve my wife picture. Wil give bad reputation to my wife. Afraid the account make some fraud or others wrong doing using that account. Please help me to remove the account. It breach personal data protection of me. Oh my god....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
MissVeerasingam
Report
Copy

nike chorley - passing the contact numbers

A guy missused my picture an number in wechat, i know him from instagram his name is sarvin. He use a girl account named nikie chorley in wechat. It is totally sopiling many girls life because not only me but heposted many girls pic and doing this. Hopefully you can delete the account in wechat and give me a good answer as soon as possible. I know him through instagram and we had a few conversations and he asked for my number and without...
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
J
James Qui
Report
Copy

identity theft

Account id is : rin_darkangel
Please help me to remove this account because they used my picture. They giving fake details to others and pornography. Please take immediate action. That is not my account ans someone misuse it using my picture as their profile picture. Hope you will solve this or else i need to make a police report. Thank you. Please make sure that account is removed from wechat....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Raashwini Subash
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

someone misuse my picture to create a fake wechat account.

Account Id Is : HornyCock_
Please remove this account because they misuse my picture. They giving fake details to others and pornography. Please take immediate action . That is not my account ans someone misuse it using my picture as their profile picture . Hope you will solve this or else I need to make a police report . Thank you. Please make sure that account is removed from wechat ....
Helpful
2 other people found this review helpful
2 found this helpful
Write a comment
Report
Copy
C
chekuden
Report
Copy

account hijacked

Address:222111

'this is to complain you that few days ago my wechat id 'cheku12345' had been hijacked by someone with picture of girl (Attached below).
I am from bhutan and has been using your service since few years now.
As an evidences pl find two pictures;
1. With profile photo of girl using my id 'cheku12345'.
2. Wechat background profile the photo of my son.

Pl kindly remove this account from your center.br...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:4500001
Website:Wechat

I moved to china, opened up a wechat account and a bank account which was locked to my phone. I then moved provinces and used a new sim card but my wechat money was still linked to my new sim card, so i carried on using it.

So i have a new sim card and wechat and can not open my old wechat and get my money out of they account due to re-setting my cellphone and losing the password.

I contacted the number but...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
C
corneliusnasz
Report
Copy

using my picture as profile picture

Address:47100
Website:WECHAT

I have one of my wechat friends using my picture without my approval. I already inform him to stipop using my picture or else i will make police report but he ignore it and proceed using my picture. His wechat user id wxid_2fua2a72iqm122 is using my picture as profile picture.. My wechat id nasz1993s. Hope you take further action to stop this user from using my picture or i have to make police report....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
shaarini
Report
Copy

unethical behaviour

Website:wechat

A guy missused my picture an number in wechat, i know him from instagram his name is sarvin. He use a girl account named nikie chorley in wechat. It is totally sopiling many girls life because not only me but heposted many girls pic and doing this. Hopefully you can delete the account in wechat and give me a good answer as soon as possible. I know him through instagram and we had a few conversations and he asked for my number and without...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy