West Bengal State Electricity Distribution Company [WBSEDCL] — Abnormal bill due to Wrong meter reading taken

Address:700104
Website:Www.wbsedcl.com

The Station Manager/Engineer,
WBSEDCL, C.C.C. POILAN.
Sir,
CONSUMER ID[protected]
With due respect I would like to inform you that I am above said consumer residing at Genexx valley, Tower-28, Flat-11A, Joka, Kolkata-700104, received the current quarter bill (Dec'16 to Feb'17) which is totally unjustified and irregular because as per this current bill your concerned person taking the present meter reading dated 30.12.2016 is 8835 which is absolutely wrong, after seeing this abnormal meter reading I checked the meter with the help of an electrician along with our tower security guard on 01.01.2016 and found the correct reading 7657. I lodge a telephonic complain on 02.01.2017 to Mr. Debbindu, he assured me that concerned person will come and recheck the meter reading but till date nobody has came. Again I check the reading on 04.01.17 and get the reading 7669 (photo enclosed). As per your bill I have consumed 1741 units but it should be 575 units[protected] as on 04.01.17. Therefore my kind request to you that please recheck the meter by a suitable person and inform me at the time of checking for my satisfaction and rectify the bill as soon as possible so that I can pay the bill within due date. Your kind co operation is only expected.

Regards
Debabrata Das
Genexx Valley
[protected]
+1 photos
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West Bengal State Electricity Distribution Company [WBSEDCL] customer support has been notified about the posted complaint.
Complaint comments 

Comments

My consumer id is[protected]. I have paid Rs 694 on 1/Jan/2017 for Jan, Feb and March. But after payment is completed, there was an error page and money is also deducted from my Bank Account.

Please confirm if my payment is successful or not.

Should I wait for 1 day or repay the amount?

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    West Bengal State Electricity Distribution Company [WBSEDCL] Phone
    +91 33 2359 8128
    West Bengal State Electricity Distribution Company [WBSEDCL] Address
    Vidyut Bhawan, Block B, 2nd Floor, Salt Lake City, Sech Bhawan, Kolkata, West Bengal, India - 700091
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