West Bengal State Electricity Distribution Company [WBSEDCL] — abnormal electricity bill

Address:WBSEDCL Bolpur Branch(9B)

Myself mousumi patra, consumer id[protected], meter no-lf533481,
Instalation no - [protected], ph no. : [protected]/[protected]
I have opted for an electric connection for my flat at taltore road, birbhum district, bolpur town, pin - 731235, shanti shristi phase - 1, flat number c-5-d, to wbsedcl which was sanctioned and a new meter was installed in february 2020. The 1st bill for the electricity consumed was sent to me with the 1st due date being on 8th april 2020, demanding a very high amount of rs.5434. However my flat remains vacant most of the time so this bill amount of rs.5434 seemed to be abnormally high to me so i registered an online complaint for the same. On 10th july 2020 bolpur electricity office sent some officials to note down my meter reading which was 46 units. As i had not received any revised bill till 13th july 2020 which was the last due date for that cycle, i had made the payment of rs.5484. Although that bill was showing under process.in the mean time i have received the bill for the next cycle (July to september) amounting to rs.14027 on 16th july 2020 which is abnormally high. Hence i request you to take necessary action as there is no co-relation between the meter reading and the bill provided.
Note :- please justify how even after the payment of rs.5484, a new bill of rs.14027 has been generated though the total consumption is of 46 units.
Was this information helpful?
No (0)
Yes (0)
West Bengal State Electricity Distribution Company [WBSEDCL] customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    West Bengal State Electricity Distribution Company [WBSEDCL]
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    17%
    Complaints
    1375
    Pending
    0
    Resolved
    238
    West Bengal State Electricity Distribution Company [WBSEDCL] Phone
    +91 33 2359 8128
    West Bengal State Electricity Distribution Company [WBSEDCL] Address
    Vidyut Bhawan, Block B, 2nd Floor, Salt Lake City, Sech Bhawan, Kolkata, West Bengal, India - 700091
    View all West Bengal State Electricity Distribution Company [WBSEDCL] contact information