West Bengal State Electricity Distribution Company [WBSEDCL] — constant low voltage since last 5 months: authority denied to help

Address:

S.S. Road South, 713130

Dear sir/madam,

I am living under wbsedcl katwa zone near subodh smriti road area. Consumer id :[protected]. Since this summer we are facing extreme low voltage almost all day long. Condition is even worse at night. I have repeatedly informed katwa wbsedcl authority but they did not take any action. I also register complaint regarding this (Complaint docket no:[protected] but that was also not entertained and even after almost 20 days of lodging complaint the status is still open. That means no one even cared to receive the complaint. I am surprised is the whole complaint management service out of service or they just do not bother about consumer's concern.
Sir/madam, we are regularly paying our bills on time for years. Don't we deserve minimum service from wbsedcl?
Loosing all faith in the wbsedcl system i'm here seeking your interference in this matter. Please have a look into this and take necessary action. Looking for your help.

Kind regards,
Saikat guin