West Bengal State Electricity Distribution Company [WBSEDCL] — continued load shadings

Address:	Bardhaman, West Bengal, 713151
Website:	www.wbsedcl.in

Hi, is their anyone who can check and take the responsible to solve.
I am kaushik dey from
Vill+p. O.: palla road (R. S)
Dist.:burdwan
Pin.:713151
Nearest electric office: shaktigarh.

Their is continued load shadings problems why? No reason. I have to pay if you give or not the service.
Please look into this load shadings problems. I received current in my home avg. 3 hr per day in a month why? I have raise several complaints into ivr but nothing happen.