West Bengal State Electricity Distribution Company [WBSEDCL] — electric problem

Address:

721257

I am a bonified concumer under wbsedcl (West bengal state electricity distribution corporation limited), office location amlagora, dist paschim medinipur. I have two consumer ids[protected]Domestic) and[protected]Agriculture). This is for your kind information that i do receive monthly electricity bill according to my consumption and domestic bill (1) stands below rs. 500.00 (Five hundred) since last couple of years and (2) agriculture bill comes below rs. 1000.00 (One thousand) since last one year. While receiving the last month bill from both consumer ids, i became surprised to see that (1) domestic bill is rs. 17114 (Seventeen thousand one hundred and fourteen), invoice number[protected] and (2) agriculture bill is rs. 17335 (Seventeen thousand three hundred and thirty five), invoice number[protected]. Both (1) and (2) bill attached. There was another surprise that the (2) agriculture system (Consumer id[protected] is not working since last 2 months due to low power supply and getting the bill meanwhile (Made a complain against this to wbsedcl with docket number[protected]. I tried to find out the reason and came to know that this is because of incorrect meter reading by the office representative since couple of years and entire thing was hidden to me. Which is completely unacceptable from an office like wbsedcl. If i would have receive actual bill as per correct meter reading it could be manageable to me to bear the cost. The purpose of writing this complaint is to investigate the matter and award a proper punishment against this kind of casual jobs done by wbsedcl for a commonman like us. Hope i will get justice. Thanks.