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West Bengal State Electricity Distribution Company [WBSEDCL] — letter of complaint to the wbsedcl for excess billing with no proper valid reason.

Consumer id:- [[protected]] installation n0.[8470068], meter n0.-l4308759 to, the station manager, birati, k/g/e supply wbsedcl, north 24 parganas, west bengal. Sir, i am quite surprised and quite shocked to receive the electricity bill amounting rs. 2, 725 against electricity consumption for the last three months at my residence, to receive such a heavy electricity bill. Needless to say there has been some anomaly or breach of duty. I am quite disturbed how such an exaggerated amount in bill could have been reached. As all my dues are clear, the outstanding bill which shown on the bill rs. 2725 which is very high for the person like me being a retired buiseness person doing small buiseness in syambazar region located in north 24 parganas. As we are just using two lights, two fans, one fridge and a t. V we expect much lesser amount than what is given in our electric bill. Almost 8-9 months back our meter box was burned, after that we are given a new meter box. But after installation of new meter box this excessive amount of electric billing is shown more often than not. I am pretty sure that monthly over 900 rupees is not what we actually use electric for. It is very much greater than our actual electric use. I would be highly obliged if you could settle this matter in accordance with the provisions to the satisfaction of your customer. Please rectify this mistake and showing us that from the next time i can pay the suitable actual amount. This letter is very important to me, as giving these excessive type of money will not be possible further for retired person like me.
Thanking you in anticipation. Yours faithfully, manik paul, birati, 313, nilachal, birati, north 24 parganas, w. B. Kolkata-700051, mobile no.- [[protected]]
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    West Bengal State Electricity Distribution Company [WBSEDCL]
    Customer Care Service
    Customer satisfaction rating
    20%
    Complaints
    996
    Pending
    0
    Resolved
    199
    West Bengal State Electricity Distribution Company [WBSEDCL] Phone
    +91 33 2359 8128
    West Bengal State Electricity Distribution Company [WBSEDCL] Address
    Vidyut Bhawan, Block B, 2nd Floor, Salt Lake City, Sech Bhawan, Kolkata, West Bengal, India - 700091
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