West Bengal State Electricity Distribution Company [WBSEDCL] — Meter is not working (Consumer No.[protected]

Address:

Bidyut Bhavan, Salt Lake, Kolkata, West Bengal

December Qtr, 2020 (Oct-Dec) billing being abnormally low, I checked the latest meter reading on 28th Sept, 2020 and found that my Electricity Meter is not working. On the same day I lodged an on-line complaint at WBSEDCL site under docket number33975930. There being no response or action from WBSEDCL even after a fortnight, I checked the status of my Complaint at WBSEDCL site and found to my surprise that the Complaint was closed on the very next day i.e. on 29/09/2020 as resolved. The reality is, that the Meter is not working even today. I tried calling up the Pailan (Bishnupur) office and also the Consume complaint deptt at Bidyut Bhavan n-number of times and as usual no one bothered to pick up the call. Very very sorry state of affairs at WBSEDCL !!!
Complainant : Genexx Valley, Flat - 33/11C, Diamond Harbour Road, Joka, Kolkata - 700104