West Bengal State Electricity Distribution Company [WBSEDCL]

West Bengal State Electricity Distribution Company [WBSEDCL] — meter not checked high bill

achatterjee31

from Digboi, Assam

Address:

Rupnarayanpur Dabor More., 713335

Consumer id[protected]
Meter no - l4213337

I have lodged a complain against high bill for my shop to my near electricity office on

26th feb 2019. Previously also i have made a complaint on 11th june 2016 but still i got no

Response from your team. The person who checks meter reading dont come to check my meter of

My shop and reported that my door is closed to the electricity station master. Now i am

Getting abnormally high bill. My meter connection is also stopped previously but eletricity

Is there. What type of service is this? And why they are not sending people to check my

Meter. How my issue will get resolved? Please do the needful as soon as possible as i have

Made the complain many years back how much time i have to wait for the resolution to take

Place. And to whom whom i have to make this complain?
I have check with the station manager but he is not helping me. I cant pay rs.46000 as this is not my fault. The person dont come to check my meter reading.
I am not getting any text or sms for

Meter reading check. Please check as soon as possible as an urgent basis and revert.

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West Bengal State Electricity Distribution Company [WBSEDCL] customer support has been notified about the posted complaint.

Apr 03, 2019

Updated by achatterjee31 Dear Sir / Mam,
Today morning I visited my near electricity station in Rupnarayanpur west bengal .At First the behaviour of the station manager is not good and saying -"Go wherever you want to complain I will not help you and I cant.Do whatever You can do."Is this the way to speak with the consumers?Are we dogs?At last when we shouted from our end that is this the way to speak.Then he completely ignored the matter and said -"why we should check the meter" and one of the staff of his office took the charge and said the connection is deemed from system so the person didnt go to check the meter.Is this from 12th feb 2017 that my connection is deemed without prior info and from that time they are not sending any person to check my meter and producing a bill of there own??And there is no info further.But I have connection in my shop.They sended one of the employee to check the meter.My question is who will check the meter?we ourselfs or the person from electric office?after lot of talk one of the staff said he will forward the application to Asansol Divisional Manager Office and said nothing will change.
This is really a frustrating situation for me as no one from the electric office can give me a clear view of how much electic bill I have and why they are saying I am having Rs.46000 of bill.My last meter reading was 4758 as on 11th feb 2017.My current meter reading is 5142 as on 3rd april 2019.My last bill payment made on 29th march 2017 of Rs. 7210.
So I request you to please forward this applicaton to higher level of contact so that my issue can get resolved.I cant pay that much of amount.I will pay the amount which is legal as per the reading.why I should pay the bill which I dont follow.The fault is from station manager and their staff's end so why should I pay for this?

I hope to get a kind response from your end.Its a humble request to please and pease look into the matter in an urgent basis.

Apr 03, 2019

Updated by achatterjee31 And the staffs' were saying it might be possible one time any staff visited the shop and seen that My shop was close and everytime they updated the same without visiting to my shop.