West Bengal State Electricity Distribution Company [WBSEDCL]

West Bengal State Electricity Distribution Company [WBSEDCL] — open docket not solved after one month

sourav.bivas

from Howrah, West Bengal

Address:

Kolkata, Howrah, West Bengal, 711405

I've a open docket to WBSEDCL. I've called to customer care so many times but no one answer to take call. My docket number is 25671936. I docket to care on 30/08/19 and today is 24/09/19. Almost one month has gone. Can you say, how much times I will wait for it???
Kindly solve my problem as soon as possible.
If my docket has not been solved within 2 days, I will take any legal action against company.

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West Bengal State Electricity Distribution Company [WBSEDCL] customer support has been notified about the posted complaint.

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Comments

Deepanjan_Kanjilal

Jun 9, 2021

West Bengal State Electricity Distribution Company [WBSEDCL] — docket got resolved immediately without providing any resolution.

For June 2021- August 2021 we got a bill of Rs 1856 rupees, which is unexpected. Also currently we are staying outstation due to COVID so no electricity consumption as the house is locked and main power switch is turned off. Please explain how come we got this much bill without any usage.

I have raised a complaint regarding the above but immediately after raising the complainant I could see the docket status is Complete, but no resolution has been provided.

Kindly let me know what steps need to be taken from my end.