I, aakanksha kumari is presently staying in a rented flat of shri piyush gupta. Address of flat is gardenia cooperative housing society, flat no 7a, new town, kolkata. I have been residing here since 15th july 2018. Previously i was billed for consumption of electricity for 542 units for three months, payment of which i made promptly without giving any thoughts regarding electricity consumption. However, i received a shock when 1269 units were billed for the subsequent three months. This time i was not ready to accept it. I am working in a renowned organisation and leave for my office daily at 9:30 am and return back only at night ranging from 8:30 to 9:30 pm. I stay all alone.in this month of winter, there is no question o[censored]sing airconditioners or even fan. Also kolkata is not so chilly that will demand usage of room heater. I dont have heater too. So there is absolutely no justification of billing of 542 units during summer and 1269 units in winters. I had already lodged a online complaint no 19991386 which was promptly closed by saying that there is usage. But i need justification as to how so many units have been metered in this bill? How can i believe that there is no tampering? I have raised a complaint docket again. Kindly arrange to provide a suitable resolution to my complaint. I have been mailing wbsedcl for the past three months but there is no response. I dont have much time to visit your offices numerous times Was this information helpful? |
Consumer No :[protected]