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West Bengal State Electricity Distribution Company [WBSEDCL] — payment is not successful but balance debited from my account

Maine qr code ko scan karke mera bill 213 pay kya aur mera account se cut liya but mereko received copy nahi mil raha hai maine 3 din tak wait karke dekha but abivi bill ka pay successful nahi hua. Aisa kue hua a mere samaj me nahi aa raha hai maine qr code scan karke koi galti ki kya? Jo mera abivi bill nahi pay hua. Sir i have a great problem please help me
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Complaint Status


[Jan 27, 2019] West Bengal State Electricity Distribution Company [WBSEDCL] customer support has been notified about the posted complaint.
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    West Bengal State Electricity Distribution Company [WBSEDCL]
    Customer Care Service
    Customer satisfaction rating
    20%
    Complaints
    995
    Pending
    0
    Resolved
    199
    West Bengal State Electricity Distribution Company [WBSEDCL] Phone
    +91 33 2359 8128
    West Bengal State Electricity Distribution Company [WBSEDCL] Address
    Vidyut Bhawan, Block B, 2nd Floor, Salt Lake City, Sech Bhawan, Kolkata, West Bengal, India - 700091
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