West Bengal State Electricity Distribution Company [WBSEDCL] — Payment of electricity bill

Address:

Kolkata, West Bengal, 700059

Consumer id[protected]
Instlln. No. 08730183

Dear sirs,

I have been paying my electricity bills through ecs mandate from my bank account with sbi, tegharia-raghurathnathpur branch since august 2011. There has not been a single exception so far.

For the bill period, may to july 2016, however, even though due date of payment of 1st installment was 09.05.2016 no amount was debited from
My bank account as of today 15.06.2016.

Apprehending there must be something wrong i met the concerned official
At the wbsedcl, teghoria customer care centre today itself (15.06.16)
Only to be told that this time they have decided receive only cash payment.
Should this be so i should have been instructed accordingly and not kept
In darkness. This has resulted in a loss of rs.[protected] apart from
The harassment i suffered.

I have made a cash payment of rs.2502 vide receipt no.[protected]
Dated 15.06.16 (Collector code : [protected] collection off : teghoria
Customer care center) an excess of rs.101 as the amount through ecs
Would have been rs.2401.

As i was obliged to pay this excess amount for no fault of mine and only
Because of your lapses i would request you to refund the amount.

Thank you.
Mira chakravorty