West Bengal State Electricity Distribution Company [WBSEDCL] — power cuts

Address:

700122

I am a resident of 81/b jaihind pally, barrackpore, kol-122. Few days before we had power cuts in our area for 8-10 hours (For 3-4 days) because electricity people were working on changing wires. That's okay that they were working as per orders but they created a mess here. The phone and cable wires were hanging in front of the gates. They straight away refused to fix that. What a pathetic service. After that, we are having regular power cuts in our area where it was not the case before. I understand there is so much of electricity consumption in summers and power cut for 1-2 hours is acceptable at a proper time. But the power cust is happening in late night after 11.30 pm which is strange. Yesterday there was no power for the entire night. It came for 10 mins and again gone off. It happened multiple times. The weather was also all good. This is really frustrating and not acceptable. If they cut the power for 1 hour in the morning and then again 1 hour in the evening makes all sense. Please look into this matter as we have children and elderly people at home and we would also like to know the genuine reasons of these power cuts because it is not acceptable in any circumstances.