West Bengal State Electricity Distribution Company [WBSEDCL] — service pole angle not changed till now after complaint

Address:

Kolkata

I complaint a docket about a "cement service pole" about 5 months ago which angle is rusted by weather effects and hanging dangerously, which can broke anytime and injured anyone accidentally because service pole situated at my front of house and my colony road is laying bottom of service angle. But WBSEDCL does not any responsible for it. I docket a complaint on April 2020 but now is August 2020, but WBSEDCL has no response or duty. I am too hopeless. I have a question, if anyone is injure by breaking angle then who is responsible for it or can company pay any compensation for it??? Please look into this matter as soon as possible and save from accident.