West Bengal State Electricity Distribution Company [WBSEDCL]

West Bengal State Electricity Distribution Company [WBSEDCL] — unauthorised disconnection/ intentional delay in reconnection

kripasindhude

from Rajkot, Gujarat

Address:	GARIA CCC/ GARIA 195 NSC BOSE ROAD, KOLKATA, WB, Kolkata, West Bengal, 700103
Website:	WWW.WBSEDCL.IN

Recently i purchased a flat in sugam park housing society, flat no a8/104,
195 nsc bose road, narendrapur. It was previously owned by mr. Bijay mukherjee, who paid electricity bills till end of september 2019. Registration of the flat in my name and change of ownersih was done on 29/8/19 and i got registration papers by third week of september.
Long before this, disconnection and removal of meter was done w/o any intimation to past owner was done by garia customer care centre (Garia ccc) a substation of wbsedcl, and i came to know about it from an electrician of housing society.
After change of ownership of the flat i applied for reconnection. Quotation amount of rs 6485 / made immeditely on claim. Since then i have given repeated reminder on the portal of wbsedcl, with docket nos, 26653261, 26670648, 26720085 on dates 16/10, 17/10 and 21/10 respectively, apart from e-mails on portal of wbsedcl (West bengal state electricity distribution company ltd.), but nothing done till now.
My complaints are;
Why disconnection and removal of meter done in july, when bills are paid till september by past owner?
Why reconnection not done in spite of payment made immediately on claim?

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West Bengal State Electricity Distribution Company [WBSEDCL] customer support has been notified about the posted complaint.

Oct 23, 2019

Updated by kripasindhude NO RESPONSE TO CALLS IN ALL TELEPHONE NOS. GIVEN IN WEBSITE OF WBSEDCL, OR IN HELPLIE.

Oct 24, 2019

Updated by kripasindhude WBSEDCL GARIA CCC INFORMED MY NEIGHBOUR THAT I HAVE TO SUBMIT COPY OF AADHAR/ PAN/ PHOTO/ COPY OF MONEY RECEIPT, WHICH THEY SEND ME BY SMS ON 29/9. IS IT A PRACTICAL JOKE? HARRASSMENT? OR PLOY TO EXTORT MONEY?

Oct 24, 2019

Updated by kripasindhude WHY WBSEDCL IS SHY OF DIRECTLY ASKING ME, INSTEAD OF MY NEIGHBOUR?

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Comments

Atanu Dalal

from Ranaghat, West Bengal

I m facing issues regarding password and very disappointed with the wbsedcl site.again and again it is showing password has been successfully reset but after that when i login it shows user authentication failure and password locked everytime.please resolve this issue as soon as possible.