West Bengal State Electricity Distribution Company [WBSEDCL] — West Bengal State Electricity Distribution Company [WBSEDCL] Electricity bill already paid but not reflecting in payment receipt
A
Ankitasaha11596
from Kolkata, West Bengal
Aug 30, 2021
Sep 4, 2021
This thread was updated on Sep 4, 2021
I've paid the electricity bill through Google Pay using the QR code which was given in the bill. The amount was paid on 30th Aug, 2021. But it is not reflecting in the download payment receipt area in wbsedcl site. Please look into the matter as soon as possible. Attaching the screenshot of my payment as a proof. I also didn't get any message after completing my payment. It is also showing under pending payments although I've already paid. Kindly refund my amount so that I can pay again from Wbsedcl website. And kindly don't provide the QR code with the bill if it doesn't work.
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West Bengal State Electricity Distribution Company [WBSEDCL] customer support has been notified about the posted complaint.
Aug 31, 2021
Updated by Ankitasaha11596 I still didn't get any refund also I need to pay again. Could you please process my amount as soon as possible.
Sep 01, 2021
Updated by Ankitasaha11596 I've confirmed with my bank and as you can see from the screenshot, amount has been successfully credited to WBSEDCL account. Kindly refund my amount as soon as possible else update my bill payment. I didn't receive any response still now inspite of regular follow ups from WBSEDCL support desk. Please look into it and kindly assist.
Sep 04, 2021
Updated by Ankitasaha11596 I'll to pay again within 6th September. I didn't my refund till now neither got any update of the transaction although I mailed WBSEDCL billdesk several times. Please look into the matter.
Sep 04, 2021
Updated by Ankitasaha11596 I'll have to pay again within 6th September. I didn't get my refund till now neither got any update of the transaction although I mailed WBSEDCL billdesk several times along with all the relevant screenshots of my transaction. Please look into the matter.
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