[Resolved]  Western Holidays — Membership

Address:411021
Website:www.westernholidays.in

We have signed the membership with Western Holiday Club Pvt. Ltd. Pune and they have promised many enrollment like health club, summer camp but noting happen so far, I have done many follow up but there is no proper response from them and many time customer service phone but no response. I also plan for vacation but they have not yet book my hotel.
Was this information helpful?
No (0)
Yes (0)
Jun 5, 2017
Complaint marked as Resolved 
After follow up western Holidays have completed my Health club enrollment ... and we also completed first Holiday successfully...
Complaint comments 

Comments

As per our records Mr.Sandeep Pise your Wife is using Solaris Gym in Bavdhan pune with Zumba as we have already informed you tat it will take time for Your 2 person gym and we have already discussed on call before saying we are not responding please check the email exchange between us ... And about the holiday we have confirmed it please pay the amc so we can provide you the confirmation voucher . We apologize that it is taking too much of time for join the gym but before putting the review you must have discussed with us ...
I have purchased the similar membership, but now can see that their are many deviations between the promises they made before purchasing the service like, free rides, monthly events etc.
Also, the website is not working, no customer care number(it is also not working).
I am planning for Kerala trip next week, booked the tickets but still no confirmation from WH on hotel booking.
I doubt that my money is wasted, and worried about the trip.
Only one person is there who is attending the calls and all, no proper customer support.
Have to follow up with the same person on calls/emails etc.

Too bad.
Complainant99102's reply, Jul 22, 2017
They are fake..100% they cheated many ppl at mulund
Hi,
Can anyone give me idea about this WH as they also offer me the same packages.

But as i can feel some unsecurity here i didnt accepted their offer. If some one has experience then please guide me for WH package.
Hello Friends,

Seems like there is another thread on same issue

https://www.consumercomplaints.in/western-holiday-club-pvt-ltd-membership-c15415...

Please follow the instructions and person who has taken an initiative to resolve same and let us join together.
Its more than 45 days of payment, still we are waiting for membership card. They promised that they will give passes for events and dinners every month but everything false. They have just cheated us.
My name is Arshad Salmani, just 2 months back shifted to Pune one day suddenly I got a call from unknown number saying you are the lucky customer we want to give you some gifts come to our office and they took my 2.5 hours.
I have paid 5K and remaining amount I supposed to pay within a week but due to financial problem I can not make it. After few days I asked for the refund of my 5K but they are not refunding my amount. every company should have cancellation policy but here once you paid forget the amount if you want ot canel your membership then you won't get a single rupee. many o[censored]s lost our money without using the services.
Sir my W. H. Card NO WHCA115. I m trayiny to call U Last one Weak Yet Y our LAND line no Say no is does not exist, I M PLANNING TO GO FOR BANGKOK SO LOOK THIS MATTER MY CELL NO [protected]. ITS URGENT
My friends – This is really fraud Company and hopeless people and service

We all are cheated by them, I am not sure if https://www.consumercomplaints.in will help us.

I request you perform following two task

1 - Call consumer help line[protected] number and file the Grievance.
https://consumerhelpline.gov.in/
2 – File online police complaint at Chaturshringi Police station using below link.
http://punepolice.co.in/complaint.php
Chaturshringi – They had their office near to this police station.
3. Send me Grievance number/Police complaint number and your phone number in below email address
complaintwesternholiday at g m a I l . com

We/I can take these all number and send legal notice to company, please have someone from Pune join me so we can visit police station.
I have tried to book holiday but they are not providing the proper response. I may not get my money back from them but at least I would like to see some legal action against this company and people. Please do not think the will provide service due to this and do not take complaint back if you file it.
Even if pay AMC amount they will not do the booking and will keep you just hanging so you can fed up and stop calling them. I have many time tried to ask for other office address other phone but they refuse to provide it.
I am facing same experience now. I took membership 4 weeks and paid 1, 10, 000/-. Not sure what to do.

None of them responding.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit

    Contact Information

    Pune & Mumbai
    India
    File a Complaint