Western Railway Mail Trains — Ticket Reservation

Address: Mumbai City, Maharashtra

There are some problem with online Ticket Reservation either normal or tatkal. every time normal layman facing such type of problem when we sit for online booking it shows availability of sits and by the end of completing transaction ticket goes to waiting list. we follow the procedure as under 1. Select Origin, destination station, put date of journey, select type of journey, select train 2. than same will show available sits (today i tried to book tatkal - showing available 158 sits) 3. filled up all passengers details and submit 4. sits was available to 158 5. completed payment procedure and submit 6. ticket print come as wailting list to 50 How same is possible ? by the time of completing all transaction all the way 200 tickets booked IT is not possible for layman to go and stand everytime on ticket window for reservation ticket than why online ticket reservation facility is given ? even in off period same problem we all are facing I don't thing that normal layman get confirmed reservation ticket there is some agent booking is going on which needs to be strictly stop hope you will understand layman problem and will do needful