Winni.in — bouquet fraud

I had ordered a bouquet to be delivered the bouquet in the picture was described as a bunch of red roses packed in a blue parch paper and tied up by blue ribbon. But the order delivered was a bunch of pathetic looking red roses tied up with a thread and it looked really shabby. I called up their customer care and asked for refund to which they replied that they won't be able to refund full amount but 100 rs which are packing charges. I am not happy with the product delivered and i demand full refund for the embarrassment i had with the one whom i sent those flowers. Please look into the matter and make sure such fraud companies are shut down. And justice is done to the consumers