Dear sir/madam,
This is my ordered number : [protected]
I've ordered 2 items from winni.in website.
1. Ferrero rochers bouquet - rs, 999
2. Small white teddy bear - rs, 249
After discount i spent rs.1061/-
But what i got delivered from the above 2 items is fully different which is not worth for the money.
Teddy color is brown instead of white & red and in ferrero roucher bouquet i've not found artificial flowers only white papers had been wrapped & delivered, which i've confirmed before ordering from customer care they said it will be included.
When i called & asked many times to customer care people they are simply keeping hold for long long time & later informing sorry sometimes it happens the images which appear in website is not correct, it has been edited and we can't do anything about this & disconnecting. They are saying directly sometimes it happens sorry & all. No proper response from 2 days.
Its a hard earned money so feeling disappointing so thought of approaching here.
Can you please do the justice please.
You can find in the attachment of the snap which i ordered & what i received both in the attachment.
I've not used the items it kept in same way how it got delivered to me.
I've sent mails also with images but no response from them
Please clear this issue.
Thanking you,
Nazeer
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