I placed an order of flowers on winni.in of rs 649 #[protected] for my mother’s anniversary on 21st may, at night. The flowers were to be delivered on 22nd. I woke up to messages from winni that they couldn’t reach me. Even though my phone had full network area. I tried contacting them, no call was answered by the numbers they have provided online. I tried replying to their messages and emails with alternate numbers but they didn’t reach out to me. I just kept getting those messages until the message came that the order had been cancelled. My mother received no flowers.
Two days later i got a call from winni representative who told me that my money will be refunded to winni cash wallet and not my bank account. I asked them why would they first not deliver my order and then even rob me of my money. She said there was nothing she could do. And she hung up.
My father reached out to them on twitter as their phones were not being picked but to no avail.
Today i checked my winni wallet, to see if my money was refunded atleast in their account. But my wallet is empty.
Please ask winni.in to please return my money to me as soon as possible. This is the most unprofessional behaviour that one can expect from such a reputable website.
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