| Address: | 26, Syndicate Bank Colony Main Road, Near Magadi Main Road, Bangalore, Karnataka, 560079 |
A placed an order online for half kg plum cake online for a birthday occasion seeing the menu that showed a round plum cake. But i was delivered slices of plum cake in rectangle boxes and not a round one. Also i was delivered with a veg cake even though i did not choose the eggless option.
Upon speaking to them they have misinformed me that the plum cakes don't come in round and i'm forced to take the slices which was not mentioned anywhere while selecting the product. Also they have mentioned the veg sticker is labelled by mistake and it is infact a non-vegetarian cake.
They are neither in a position to provide a replacement not provide refund.
As a customer i'm forced to take a veg came when i needed nonveg cake and also a round one. They did not even mention if someone is coming back to pick up the cake or not
The company even though they said it's in bangalore, the customer care calls keep going to punjab numbers and they are unable to resolve the issue.
Need complete refund of 720rs.
Order id : [protected]
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