Wiom — Internet disconnect before 4-5 bill due date

Address:

1/4230 ram nagar shahdara

My device id 20157 my complaint for wiom backend service team and wiom very very poor customer care servicer team my issue is every month my internet disconnect before 4-5 bill due date

this month same problem my bill due date showing in my wiom app 18-nov
but my internet disconnected when i ask backend team they said your internet pack expire today 15-nov.

very very poor customer service team i call 4 time but they dont resolve my problem