Hi team,
My name is Aishwarya Sharda, Emp ID 20211737, LDAP aisharda. Process : KRT1
As you already know, I report to Tilak, Gurvinder and Ankit in mywipro, and directly to Gruvinder. I would like to highlight some challenges I have been facing in my new movement.
Previously I was working with AMS BAU and I was moved from there along with those who were left in isolation with no work. I was moved by being told that there is new business, new pilot process and we need PL's there hence you have better opportunity as its a very crucial process and we will have new hires also.
I asked a couple of questions as to why all of a sudden this is necessary for me, especially when i was already sitting without work for 6 months, and only 1 month has passed that i now have started working efficiently, and learning the process. Why not pick more stable, learned and seasoned resources/ PLs for the new crucial project. Nevertheless, thinking that my boss Ankit and Gurvinder have something better planned for me, I respected the move and got aligned in the KTR 1 process.
After a month of training and being certified and having cleared training, in this only 4 FTE process, we have now moved to Hypercare with no sign of it being a pilot batch, or new hires to join.
Ever since the 18th of April, which was the last day of our training, I have been placed in isolation, and given absolutely no tickets to audit. Upon asking why, amongst 2 PL's, 5 each /7 each ticket were to be shared as told initially, then why all tickets are being handled by Anil and not me. Gurvinder said, we dont have volume and whenever there will be a requirement we will ask you to work. As of now we don't have a requirement. However, HRC's are pressed to write back to back tickets, not to take leaves, and Anil audits more than 15 to 16 tickets on a daily basis.
He is also a part of the SME meetings, Gurvinder, Raj and Mansi have special team meetings for the PL calibration and ticket scenario discussions, in which i am never a part of, sharing the same designation as Anil Yadav. Yet special preferences and authority is given to him only.
Not only this, Gurvinder ensures, I am hardly getting any work, or to be more factual, I am getting no work at all. Initially, I did 2-4 audits ( extremely rare, happened in the first week of hypercare, then I got emails, for delay in action, no form submitted, feedback in the form of incident noting on emails, having missed on something or the other, etc.)
We have been extending our shift on a regular basis, and have been asked to do so, which is fine, only if work is pending. However, I am sitting idle for 9.5 hrs. When I asked him why I am not a part of the team meetings in which Anil and SME, Mansi sit and do ticket analysis, he evades my questions, ignores me, and never has me in the meetings which he has with the team. Mansi, Anil and Gurvinder always sit in a different meeting link, instead of sitting with the team. Gurvinder, Raj, Mansi and Anil sit separately in another meeting link to discuss tickets but not me ( Anil and I are PLs)
Whenever we ask where Anil is, he instantly, magically comes into the meeting, as if someone had asked him to go otherwise it will be noticed. Mansi was on leave for a few days, yet she would come and give ALL the information about how to work on tickets to Anil and he would then tell the team how to work. and when we, or I raise a concern, she easily says, in a meeting with Gurvinder, and Anil as witnesses, that she was on leave.
You may cross question the KRT1 process members for checking all what i am saying. Humble request, please make it a Skip meeting at least as i have some hope in Wipro and would like to believe that ops and hr do not work in tangent when an employee raises HR issues because i do have reason to believe, in the past when same was shared with Fouzia and Monika, i got an email from Fouzia, asking me to explain my troubles keeping my managers in CC. I mean, Why would you do that, right?
I have been very focused and punctual, and taken no leaves or have any hygiene issues, yet I am treated like an outcast in the team. I also noticed that when I was filling out my appraisal form, there was auto percentage input in my performance, which was never discussed nor the parameters were shared with us.
I am constantly feeling like a security guard sitting in the night shift and doing nothing. When I beg for work, then some or the other issue is deliberately made to make me feel condescending and useless.
I strongly feel discriminated against, and mentally harassed in the name of opportunity and new process. This is weakening my confidence, morale and inviting self doubt about my knowledge and work experience of 14 years at a level 7 band. If the organization feels ashamed of hiring someone, People in the process have been spreading rumors that I will soon be kicked out.
I request an immediate response and action on this matter.
Wipro customer support has been notified about the posted complaint.
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