I am Prakash Kapre owner of Neeti Medical Stores Neeti Gaurav complex RAMDASPETH Nagpur 440010. I received complaint from one of our customer patient about receiving empty cartoon of gel which she purchased from my shop . The outer cartoon was sealed and inner product leaflet was intact hence no way to check 6 gms tube is not inside . I took written complaint along with address and contact no of the complaining patient and replaced the gel . Informed to company distributor but he disowned responsibility though material was supplied by HIM . I contacted Mr Satyaprakash manager of the area appointed by company but NO RESPONSE from him too . Requesting the responsible Management to look in to the matter and settle our claim. Thanks
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