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WoodenS Complaints & Reviews

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Updated: Mar 3, 2024
Complaints 25
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It is disappointing 😔 WoodenS has not been very active in resolving complaints. This lack of response can hurt the overall customer experience and the company's reputation. We suggest that WoodenS address these customer issues as soon as possible.
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WoodenS reviews & complaints page 2

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Sradha123
from Mumbai, Maharashtra
Aug 29, 2018
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delivery delayed and no response from wooden street

I have seen all the complaints against wooden street and unfortunately I too fell into their trap.
My order (35070) for a 4 seater dinning table was placed on 28th Jun and they took full payment in advance saying it will be delivered in 5-7 weeks.

Till 5th week we didn't have any updates about the status. Their tracking site is never updated and every time you call the customer care they promise to call you back with...
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Narayanan Rajasekar
from Bengaluru, Karnataka
Jul 4, 2018
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Address: Jaipur, Rajasthan, 560068
Website: wooden street.com

I have paid 28900 on 13.04.18 and received material on 09.06.18. I have observed front doors are not closing due to misalignment and inside boards are having cracks.

Doors are not closing and attracted by the magnet fixed inside. After keeping the materials inside bottom boards are crack.

While showing the sample in the show room it was looking like sing piece where as received the board with three stripes.

I have given complaint through online and they have not send people to resolve the issue till -4.08.18.

No invoice given and almost 15 days no response from the supplier
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    N
    Narayanan Rajasekar
    from Bengaluru, Karnataka
    Jun 25, 2018
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    Address: 560061
    Website: www.wooden street.com

    I have visited their website and show room in bangalore. Paid 30000 for customised wooden side board 65'x20'x33' on 13.04.18 and material received on 09.06.18.
    Observation/complaint
    1. Doors and closing properly
    2. Bottom board are not single wooden piece and found crack
    Compalint lodged them on over phone on 11th and they have advised to send photo to [protected]@woodenstreet.com. I have sent on 17.06.18 and no reply so far today 25.06.18.

    Please do the needful
    Jun 25, 2018
    Updated by Narayanan Rajasekar     1.Doors are not closing properly due to misalignment.
    2.Bottom baords are not single wooden sheet and found crack after keeping the storage

    Complaint lodged on over phone on 11th June and they have advised to send the photos to [protected]@woodenstreet.com.I have sent on 17.06.18 and no reply so far till today on 25.06.18.

    Please do the needful

    N Rajasekar
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      Mino thomas
      from Bengaluru, Karnataka
      Jun 4, 2018
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      Address: Bangalore, Karnataka, 560025
      Website: www.woodenstreet.com/customer-reviews

      Hi.. My name is mino thomas and my email is [protected]@gmail.com.

      I bought furniture from wooden street in the month is april.. They were to deliver it in 45 days. Now it's already been over 75 days and the delivery hasn't happened yet.

      The order numbers are
      Order no :30914
      Order no : 30531

      They response from the wooden street team is shoddy and they have no sense of customer centricity
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        Debopam66
        from Kolkata, West Bengal
        Oct 30, 2017
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        one month delayed delivery, faulty defective product delivery,

        Address: Kolkata, West Bengal, 700156
        Website: www.woodenstreet.com

        I had ordered the following items online on wooden street (www.woodenstreet.com).
        1. Neeson bedside table (Honey finish) worth inr 9249
        2. Swirl bed (Queen size, honey finish) worth inr 49624
        3. Gayle bedside table (Honey finish) worth 9624
        4. Javert tv unit (Walnut finish) worth inr 30, 499
        5. Neeson hydraulic bed (King size, honey finish) worth inr 71374
        6. Orson compact 6 seater dining chair and...
        +50 photos
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