Work India — Workindia.in not refunding the subscription amount as promised, making lame excuses.

Address: ELOQUENT INFO SOLUTIONS PRIVATE LIMITED 3rd Floor, No. 17/N, Workshaala, 18th Main Cross Road, Sector 3, HSR Layout, Bengaluru (Bangalore) Urban, Karn
Website: www.workindia.in

Requesting you all not to purchase any kind of subscription from Work India,
I've purchased a plan for 14 days on 16th November 2023 from Work India.
We were not receiving suitable candidates as the leads that are provided by them are 60% bogus, where the contact number of candidates are not reachable and the one those are reachable are not interested in working as they applied randomly, we've mailed for the refund at [protected]@workindia.in and one of their cx executive called and they informed us that they are increasing our subscription for 2 days and doing some background boost so that we will receive the suitable candidates, still if we don't get it we will get a refund, so after the end of extended 2 days, the team is now making 3 different excuses by 1. We should have reach them within the subscription period hence they do not refund after the end of subscription (whereas in the refund policy it's clearly mentioned that we can request for refund within 45days also we reached them within 14 days )
2. As we've received 2 extended days we are not eligible for refund (no such information has been shared with us moreover nothing such is mentioned in refund policy as well as T&C's)
3. As they have given us 42 leads and we didn't get the candidate it is our fault not their. (Again No such terms mentioned in the tnc or refund policy)

As we're not getting a proper response and they are clearly denying to refund we need to write it here and we are also about to take a legal action as we have all the call recordings and screenshot for the same shared above.

Work India Company details - ELOQUENT INFO SOLUTIONS PRIVATE LIMITED
3rd Floor, No. 17/N, Workshaala, 18th Main Cross Road,
Sector 3, HSR Layout, Bengaluru (Bangalore) Urban,
Karnataka, 560102
E-mail: [protected]@workindia.in
PAN No.: AAECE0186G
GSTIN No.: 29AAECE0186G1ZN
Place of Supply: West Benga
Website: workindia.in

Our Billing details:

Invoice No: JP/K/NOV23/08170

Taxable Amount (Rs.) 1148.31
CGST (@9.0%) (Rs.) 0
SGST (@9.0%) (Rs.) 0
IGST (@18.0%) (Rs.) 206.69
Total Invoice Value (Rs.) 1355.00
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    ELOQUENT INFO SOLUTIONS PRIVATE LIMITED 3rd Floor, No. 17/N, Workshaala, 18th Main Cross Road, Sector 3, HSR Layout, Bengaluru (Bangalore) Urban, Karn
    India
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