[Resolved] www.dhamaalshop.com — Non-receipt of prepaid order No. DS57146

rajendragulati

from Delhi, Delhi

Address:	New Delhi, Delhi, 110014
Website:	www.dhamaalshop.com

I have ordered for few items under DS57146 dated 29.08.2016 and made payment through credit card for Rs. 2476/-, but so far i have not received my order. i have tried to call customer care so many times even i written them mail so many times, but neither any response nor my ordered items i have received. It seems dhamaalshop.com is a fraud website. I think keeping claims under this forum in mind government should take stringent action against this website and their owner should be booked under IPC 420 so as in future no company do this type of frauds to thousands of people. I have even complaint in this forum and this forum informed me vide their e-mail dated 23.09.2016 that my complaint forwarded to Dhamaalshop.com and I will be getting response from them. But they never sent any response. Now even though i am entering my correct e-mail id and password the same is showing invalid. I have taken all the snapshots and attached herewith including confirmation of order and all others.

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Sep 16, 2017

Complaint marked as Resolved

Still i Have not received my order / refund. so its still unresolved even after one years. You can see how dhamalshop works. So i would like to advise this forum dont pay money in advance prefer to choose cash on delivery option specially with dhamaalshop

DhamaalShop.com customer support has been notified about the posted complaint.

Verified Support

May 07, 2017

DhamaalShop.com Customer Care's response Dear customer,
Sorry, your package is delay because of an issue with the carrier. we sincerely apologize to you for the delay in delivery of the products ... of staffs and within the next 2 days your shipment shall be dispatched for delivery.

Note : Please do not share your ATM and Web PIN to anyone, also do not write such information anywhere on your card or on any document. Dhamaal will never ask for the same.

Thanks.
DS Team.

Sep 14, 2017

Updated by rajendragulati Despite they told that they will contact me in 2 days. Nobody called me it's almost more than 2 months. Nobody called me. My mobile number is [protected]. It's almost a year neither I received my product, not refund. I think dhamalshop site should be banned. We don't know how many people made fool by them. If still they HV some shame they shd return my money or send my products