Xenos Automotive — Just taken 1 day ago but remote is not working properly

Address:Honer Vivantis, gopanpalli, lingampalli, hyderabad,pin-500050

I purchased remote keys on Saturday. I used on Sunday remote was not working. It's getting lock but it's not opening with remote.kindly resolve my issue immediately
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    Xenos Automotive Phone
    +91 94 3300 2211
    Xenos Automotive Address
    4-B, Dr. Sarat Banerjee Road, Kolkata, West Bengal, India - 700029
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