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Xenos Automotive Complaints & Reviews

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Updated: Apr 7, 2025
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Xenos Automotive reviews & complaints page 6

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C
chandship
from Bhopal, Madhya Pradesh
Jun 24, 2019
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Address: Bhopal, Madhya Pradesh, 462022

Complain in car central lock system-
XENOS 1A CNTRE LOCK
date of installation - 09/12/2018
Warrenty Expiry - 08/12/2021
Name of Installer - deepak
Dealer - M/s Prakash Motors, Jhansi, UP

The system was installed in Jhansi, UP. Currently I am at Bhopal, MP.
I need service in bhopal so give the dealer details at bhopal. The system is under warrenty period.
Xenos Automotive customer support has been notified about the posted complaint.
Dear Team,
My car gets auto locked for every 15 sec when car is in idle. I tried to remove it many times.

Could you please suggest me how to remove auto re-locking?

Regards,
Prathin
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    M
    Mohanlal Eattummel Karunakaran
    from Mumbai, Maharashtra
    Jun 18, 2019
    Jun 18, 2024
    This thread was updated on Jun 18, 2024
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    car central lock is not working requesting for service centre contact

    Address: Kozhikode, Kerala, 673003

    I am from Kozhikode, Kerala State. I have been using XENOS central locking system for the past4 years. Now the gadget is not working. I have changed the battery but still, it is not working. The indicator light is blinking on each try but could not unlock. Locking function some times working. Kindly provide me Kozhikode based customer service centre number....
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    V
    viney sagar
    from Mohali, Punjab
    May 20, 2019
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    Address: 2175, Sector 71 mohali, Mohali, Punjab, 160071

    I got center lock set from phase 7 mohali. Its one month been only and now one door is not working with center lock key. I want solution of this one as i have one year of warrenty of center lock. Please fix it asap. Contact no is [protected].
    I want my door issues to be fixed as soon as possible. Its under 3 yrs of warrenty. Please get my issue solved.
    Xenos Automotive customer support has been notified about the posted complaint.
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      V
      Vibeesh Vettath
      from Bengaluru, Karnataka
      Feb 11, 2019
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      I am using your centre lock system for last four years.Few time I had been changed the battery of remote .But recently my remote is not working properly. Only locking button is working. Unlock button not working.battery is new and fuse is also new. Still the remote is not working. Kindly provide the service centre contact number, so that I can call for repairing the key remote.
      Xenos Automotive customer support has been notified about the posted complaint.
      I am from Kozhikode, Kerala State. I have been using XENOS central locking system for the past4 years. Now the gadget is not working. I have changed the battery but still, it is not working. The indicator light is blinking on each try but could not unlock. Locking function some times working. Kindly provide me Kozhikode based customer service centre number.

      car key remote - Comment #3462849 - Image #0
      car key remote - Comment #3462849 - Image #1
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        A
        Abhikrishna Gupta
        from Allahabad, Uttar Pradesh
        Jan 7, 2019
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        Address: Lucknow, Uttar Pradesh, 226025

        I have my xenos central locknong installed in my ritz car from past 1 year it was working just fine but abruptly it stopped working one week before with both the remotes.
        I need you assistance in order to fix it I shall highly obliged if you help me.
        I am willing to pay if it is not within warranty.
        So please send a representative asap.
        Thanks
        Your faithful Customer
        Xenos Automotive customer support has been notified about the posted complaint.
        My car remote got damaged and is with in warranty...pls do help...I am in Ahmednagar Maharashtra.
        Am using Xenos central lock remote since 9 years..now it's not working. Need help to resolve the issues.

        Regards
        Sanjay Srivastava
        Mob[protected]
        Kindly come and the serivers this is very bad serivice

        mobile no:[protected]
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          M
          Muneer Abbas
          from Adampur, Punjab
          Dec 20, 2018
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          Address: Pauri Garhwal, Uttarakhand, 190011

          My both remote are not working and i am looking for a solution my central lock is still in warranty but my remote is not working nor able to open my car with remote please let me know what to do..
          My contact number is [protected]. First my one remote stoped working now both so not work at all i am literally frustrated and want this problem resolved as soon as possible... I did left an email earlier as well but no response please let me know what to do..
          Xenos Automotive customer support has been notified about the posted complaint.
          Only alarm is working, locking system doesn't work. Checked all the connection but no fault has been seen. I don't know where there is any service centre at my location or not.
          [email protected]'s reply, May 27, 2019
          My contact number is 9435489809
          [email protected]'s reply, May 27, 2019
          Kindly inform me as soon as possible
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            V
            Veer Hulk
            from Faizabad, Uttar Pradesh
            Dec 12, 2018
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            Address: South West Delhi, Delhi, 110043

            Sir, i have i10 magna. Central locking of xenos is installed in my car... From last two days it's malfunctioning... Locks are not working with remote as well as key when key is applying on main door lock... I went to a lock mechanic after inspection of central locking he told that its tunning is mismatched so it is not working... So please arrange a mechanic... Today itself
            Xenos Automotive customer support has been notified about the posted complaint.
            My car central locking has some issues, and they are asking for labour(money) during warranty period. and saying that go to someone else who can do it for free in warranty.

            central locking is malfunctioning... - Comment #3329763 - Image #0
            Dear Sir/Madam,
            I have installed Xenos Remote control in my car in July 2018.
            I have misplaced it somewhere.
            Kindly facilitate me the warranty card.
            I had purchased the product from the Perfect Auto care, Rajkot.
            My contact number= [protected]
            My name vijay Maniyar m [protected] central locking after locking gives continue sound
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              V
              veduppa
              from Lucknow, Uttar Pradesh
              Dec 9, 2018
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              Address: Gorakhpur, Uttar Pradesh, 273001

              Xenos central locking system was installed in my car (hyundai-santro) in 2007 but the system not working, probably remotes are not working properly. I have contacted the service engineer of the shop from where it was installed, they advised us to contact the xenos authorized service center but not provided their contact number or address..
              I want to get it serviced at your authorized service station at this center ( City- Gorakhpur- U.P. PIN 273001
              Xenos Automotive customer support has been notified about the posted complaint.
              Dear Sir/Madam,
              I have installed Xenos Remote control in my car in July 2018.
              I have misplaced it somewhere.
              Kindly facilitate me the warranty card.
              I had purchased the product from the Perfect Auto care, Rajkot.
              My contact number= [protected]
              Need Remote Key of Firewall Security System installed in 2008.
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                M
                Muneer Abbas
                from Adampur, Punjab
                Nov 17, 2018
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                Address: Pauri Garhwal, Uttarakhand, 190011

                My both remote are not working and i am looking for a solution my central lock is still in warranty but my remote is not working nor able to open my car with remote please let me know what to do..
                My contact number is [protected]. First my one remote stoped working now both so not work at all i am literally frustrated and want this problem resolved as soon as possible
                Xenos Automotive customer support has been notified about the posted complaint.
                My remote battery was low and I changed new batteries 3+3 volts, but now it's not at all working. It was working fine for about a week and no response from the remote if I press all 4 button.
                Dear Sir/Madam,
                I have installed Xenos Remote control in my car in July 2018.
                I have misplaced it somewhere.
                Kindly facilitate me the warranty card.
                I had purchased the product from the Perfect Auto care, Rajkot.
                My contact number= [protected]
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                  M
                  Mukesh Kumar Prajapat
                  from Delhi, Delhi
                  Oct 20, 2018
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                  Address: Jaipur, Rajasthan
                  Website: Xenos

                  I have complaint about central locking system for 25 times but my system is not working properly service engineer came and take a box from my car and he place again this box in my car but the system is not working i called so many times she asked to kill another place to take a box in my car and ask to same another place to repeat please replace this device in my car again i have go so many times around many kilometres from my home but the response is null yonex is very bad in service the service engineer are liar
                  Xenos Automotive customer support has been notified about the posted complaint.
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                    Pranjal Goel
                    from Dehra Dun, Uttarakhand
                    Oct 1, 2018
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                    Address: Firozabad, Uttar Pradesh

                    Dear sir
                    In my mahindra quanto xenos central locking system not working properly. Due to xenos central locking system device my car battery discharged complete. So i want to replace or repair xenos central locking system device in my car. Please share your service center contact no. Near by agra. (U. P)...

                    Regards
                    Pranjal goel

                    Phone —

                    [protected]
                    [protected]
                    Xenos Automotive customer support has been notified about the posted complaint.
                    Central locking m security. System is not worked which 1 installed on 10.11.18
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                      R
                      Rijumon Thazhathangady
                      from Chennai, Tamil Nadu
                      Sep 26, 2018
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                      Address: Kottayam, Kerala

                      I am using xenos car lock to my dzire since 2010. Now it's remote was not working, and makes much more trouble. I contacted the showroom - carland, sastri road, kottayam, in kerala state - but, their reply was too poor. They have no liability and give a silly advise to contact mr. Rajesh in mobile ([protected]). That mobile number was switched off being one week, and can't connect. Please do needful urgently.
                      Xenos Automotive customer support has been notified about the posted complaint.
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                        S
                        SanjayVaryani
                        from New Delhi, Delhi
                        Sep 18, 2018
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                        Address: Jaipur, Rajasthan, 302016

                        I am having xenos central locking system in my car, i am facing issue in terms of opening and closing the doors through remote, please fix this issue as soon as possible. This is under warranty and this is the 4th to 5th time that i am complaining about this product, either replace it or refund the money. I expecting the quick action at this matter.
                        Xenos Automotive customer support has been notified about the posted complaint.
                        Pl contract immediately
                        Plz help my dublicate remote purches .
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                          संजय शर्मा
                          from Jaipur, Rajasthan
                          Sep 12, 2018
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                          Address: 302020

                          I have purchased remote control bearing number 17035926N4AF130043 for my vehicle Alto 800 RJ14WC 4296 on 02 April 2017. Now the driver side lock is not opening remotely. Complaint was logged on 06th Sep 2018 complaint number XNS-SERV[protected], the number mentioned in message is not responding.
                          Again I complained to customer care yesterday I was promised that it will be rectified today by 1030hrs. but still no one has called.
                          Xenos Automotive customer support has been notified about the posted complaint.
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                            Indranil Pakrashi
                            from Burla, Odisha
                            Sep 11, 2018
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                            Address: Kolkata, West Bengal, 700099

                            I had brought the rotweller central lock in December 2017. From july 2018 it is not working. Complained on August 1st2018. But the technician never visited. Again called today. Customer care executive connected to the service head of Kolkata Mr.Devender. he was very rude. He said it will be only done when i bring the car to their service center. Is this the kind of service that xenos offers and keeps such rude staffs.I want a resolution else i will complain to the consumer forum.
                            Xenos Automotive customer support has been notified about the posted complaint.
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                              nikhil_agr20
                              from Gurgaon, Haryana
                              Jul 23, 2018
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                              Address: Ghaziabad, Uttar Pradesh, 201016

                              I have purchased xenos rottweiler 4w remote central locking & security system on 21/04/2018. From last 1 month, both the remotes are not working. I can lock/unlock the car using car key only without any arming. Reverse siron, central door lock are working without any issue.

                              I tried to call customer care several times but never connected to customer car executive. Please help me to resolve the issue asap.
                              Xenos Automotive customer support has been notified about the posted complaint.
                              Xenos Remot loking system not wark
                              Aftab Alam Ac Technician's reply, Aug 24, 2018
                              Remot loking system not wark
                              Dear sir.. Madam

                              I request I have purchase Xenos remote systam and costomer care complain 6 time but no single reply and not properly support so I request this is very bad feedback in this system so kindly support...

                              Regards
                              Mohsindiwan
                              [protected]
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                                Bhavik Ghava
                                from Gondal, Gujarat
                                Jul 17, 2018
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                                Address: Rajkot, Gujarat, 360004

                                Sir i have maruti 800 new model and i have fitted xenox central locking system after a year i am getting some functions not working properly so called the technician of xenox and he is not responding me properly Plz do something that i can solve my problem
                                So i thought to contact customer care and i searched for ur site
                                My city Rajkot
                                State Gujarat
                                India
                                Xenos Automotive customer support has been notified about the posted complaint.
                                I have fitted new lock but it is having problem from starting some times it works some time it doesn't work.
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                                  pratap
                                  from Hyderabad, Telangana
                                  Jun 20, 2018
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                                  no service center

                                  Address: Hyderabad, Telangana, 500055

                                  Hi team

                                  I have purchased the car remote car in the last year june 2017. Now it is not working and i have raised the complaint that it is not working and it is under warranty
                                  Xenos compaint no : xns-serv[protected] on june 2 but non of the company person has called me to resolved the problem.
                                  I request you to take appropriate action on them to resolve the my problem.

                                  You can reach me on [protected]...
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                                  Pathiraju
                                  from Bengaluru, Karnataka
                                  Jun 9, 2018
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                                  Address: Bangalore, Karnataka, 550097

                                  Dear team

                                  I purchased a rottweiler 1a/4a 4w central locking and security system & front power window by xenos in hyundai excent car on 13/08/2017 from a the super carz accessories dealer in banglore. I've an authentic bill of purchase and a valid warranty card.

                                  The product is already giving me problems and its just been 6 months since i have purchased. I'm unable to lock my car through the central locking system & 4 indicator lights are blinking and i have to do it manually & have to cut off the wire for that.
                                  Xenos Automotive customer support has been notified about the posted complaint.
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                                    NAVIN NEBHNANI
                                    from Mumbai, Maharashtra
                                    May 25, 2018
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                                    Address: Mumbai City, Maharashtra, 400706

                                    I have purchased xenos car security central locking system system for my maruti alto 800 on 28/11/17 i have a warranty card with me i tried calling customer care but its not connecting i got the call from cc they told they will call in 2 days 2 weeks gone but no response pathetic service pls send your person and get it change my contact no is [protected]
                                    Xenos Automotive customer support has been notified about the posted complaint.
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