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Xenos Automotive Complaints & Reviews

xenos.co.in

1

Updated: Apr 7, 2025

Complaints 143

Resolved

4

Unresolved

139

Bad 😕 It seems that Xenos Automotive has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.

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Xenos Automotive reviews & complaints page 6

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Address: Yamuna vihar, New Delhi, Delhi, 110053

I purchsed this xenos car center locking kit from market for my new wagonr with three years of warranty
Near about before twelve days and now alarm of this kit is not working in open and lock the door. Its not working in reverse also. I read the customer care number behind the warranty card and i find that customer care number is switched off. It means no way to reach with the company then i found a way in google and submitting my complaint. Please resolve this problem as early as you can.

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Address: 3582 sector 46C, Chandigarh, Chandigarh, Punjab, 160047

I purchased maruti car last yearand got fitted central locking of your company which has 3 years warranty. But central locking stopped working in one year. I also called to your customer care no [protected] but call is not connecting. Kindly look into the matter and either provide me the address of service centre in chandigarh or send some mechanic for repairing the same at the earliest.
My contact number is [protected] and [protected]

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B

bhargav4art

from Ahmedabad, Gujarat

Jan 3, 2020

I bought a XENOS car Central locking for my Hyundai EON car. The Auto Lock not working properly. I am facing issue in terms of opening and closing the Driver side door through remote, please fix this issue as soon as possible.
please do needfull

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My above xenos central lock system is working. But the alarm, including reverse horn is not working. I want it to be rectified. I have purchased the above item on[protected] with 3 years warranty from amazon. I want to know your service partner in trivandrum. Kindly provide me the details. The contact number of your service centre in trivandrum may be provided-sivakumar

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S

Saim Bantai

from Thasra, Gujarat

Sep 10, 2019

Please send near my address your Xenos service provider

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Address: Bhopal, Madhya Pradesh, 462022

Complain in car central lock system-
XENOS 1A CNTRE LOCK
date of installation - 09/12/2018
Warrenty Expiry - 08/12/2021
Name of Installer - deepak
Dealer - M/s Prakash Motors, Jhansi, UP

The system was installed in Jhansi, UP. Currently I am at Bhopal, MP.
I need service in bhopal so give the dealer details at bhopal. The system is under warrenty period.

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P

prathin biddappa

from Bengaluru, Karnataka

Aug 6, 2019

Dear Team,
My car gets auto locked for every 15 sec when car is in idle. I tried to remove it many times.

Could you please suggest me how to remove auto re-locking?

Regards,
Prathin

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Address: 2175, Sector 71 mohali, Mohali, Punjab, 160071

I got center lock set from phase 7 mohali. Its one month been only and now one door is not working with center lock key. I want solution of this one as i have one year of warrenty of center lock. Please fix it asap. Contact no is [protected].
I want my door issues to be fixed as soon as possible. Its under 3 yrs of warrenty. Please get my issue solved.

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I am using your centre lock system for last four years.Few time I had been changed the battery of remote .But recently my remote is not working properly. Only locking button is working. Unlock button not working.battery is new and fuse is also new. Still the remote is not working. Kindly provide the service centre contact number, so that I can call for repairing the key remote.

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M

Mohanlal Eattummel Karunakaran

from Mumbai, Maharashtra

Jun 18, 2019

I am from Kozhikode, Kerala State. I have been using XENOS central locking system for the past4 years. Now the gadget is not working. I have changed the battery but still, it is not working. The indicator light is blinking on each try but could not unlock. Locking function some times working. Kindly provide me Kozhikode based customer service centre number.

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Address: Lucknow, Uttar Pradesh, 226025

I have my xenos central locknong installed in my ritz car from past 1 year it was working just fine but abruptly it stopped working one week before with both the remotes.
I need you assistance in order to fix it I shall highly obliged if you help me.
I am willing to pay if it is not within warranty.
So please send a representative asap.
Thanks
Your faithful Customer

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K

KISHORE.K Kissu

Apr 16, 2019

My car remote got damaged and is with in warranty...pls do help...I am in Ahmednagar Maharashtra.

S

Sksrivastava1709

from Mumbai, Maharashtra

May 1, 2019

Am using Xenos central lock remote since 9 years..now it's not working. Need help to resolve the issues.

Regards
Sanjay Srivastava
Mob[protected]

V

VENKATESH K T

from Bengaluru, Karnataka

Jul 2, 2019

Kindly come and the serivers this is very bad serivice

mobile no:[protected]

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Address: Pauri Garhwal, Uttarakhand, 190011

My both remote are not working and i am looking for a solution my central lock is still in warranty but my remote is not working nor able to open my car with remote please let me know what to do..
My contact number is [protected]. First my one remote stoped working now both so not work at all i am literally frustrated and want this problem resolved as soon as possible... I did left an email earlier as well but no response please let me know what to do..

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D

[email protected]

from Imphal, Manipur

Jun 5, 2019

Only alarm is working, locking system doesn't work. Checked all the connection but no fault has been seen. I don't know where there is any service centre at my location or not.

[email protected]'s reply, May 27, 2019

My contact number is 9435489809

[email protected]'s reply, May 27, 2019

Kindly inform me as soon as possible

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Address: South West Delhi, Delhi, 110043

Sir, i have i10 magna. Central locking of xenos is installed in my car... From last two days it's malfunctioning... Locks are not working with remote as well as key when key is applying on main door lock... I went to a lock mechanic after inspection of central locking he told that its tunning is mismatched so it is not working... So please arrange a mechanic... Today itself

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H

Himanshu Duggal

from Bathinda, Punjab

Jan 21, 2019

My car central locking has some issues, and they are asking for labour(money) during warranty period. and saying that go to someone else who can do it for free in warranty.

L

limbasiya nailesh

from Rajkot, Gujarat

Jan 30, 2019

Dear Sir/Madam,
I have installed Xenos Remote control in my car in July 2018.
I have misplaced it somewhere.
Kindly facilitate me the warranty card.
I had purchased the product from the Perfect Auto care, Rajkot.
My contact number= [protected]

V

vimalauto

from Mumbai, Maharashtra

Mar 28, 2019

My name vijay Maniyar m [protected] central locking after locking gives continue sound

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Address: Gorakhpur, Uttar Pradesh, 273001

Xenos central locking system was installed in my car (hyundai-santro) in 2007 but the system not working, probably remotes are not working properly. I have contacted the service engineer of the shop from where it was installed, they advised us to contact the xenos authorized service center but not provided their contact number or address..
I want to get it serviced at your authorized service station at this center ( City- Gorakhpur- U.P. PIN 273001

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L

limbasiya nailesh

from Rajkot, Gujarat

Jan 30, 2019

Dear Sir/Madam,
I have installed Xenos Remote control in my car in July 2018.
I have misplaced it somewhere.
Kindly facilitate me the warranty card.
I had purchased the product from the Perfect Auto care, Rajkot.
My contact number= [protected]

T

Tewary

Aug 14, 2021

Need Remote Key of Firewall Security System installed in 2008.

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Address: Pauri Garhwal, Uttarakhand, 190011

My both remote are not working and i am looking for a solution my central lock is still in warranty but my remote is not working nor able to open my car with remote please let me know what to do..
My contact number is [protected]. First my one remote stoped working now both so not work at all i am literally frustrated and want this problem resolved as soon as possible

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J

jarlama

from Bengaluru, Karnataka

Dec 18, 2018

My remote battery was low and I changed new batteries 3+3 volts, but now it's not at all working. It was working fine for about a week and no response from the remote if I press all 4 button.

L

limbasiya nailesh

from Rajkot, Gujarat

Jan 30, 2019

Dear Sir/Madam,
I have installed Xenos Remote control in my car in July 2018.
I have misplaced it somewhere.
Kindly facilitate me the warranty card.
I had purchased the product from the Perfect Auto care, Rajkot.
My contact number= [protected]

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Address: Jaipur, Rajasthan

Website: Xenos

I have complaint about central locking system for 25 times but my system is not working properly service engineer came and take a box from my car and he place again this box in my car but the system is not working i called so many times she asked to kill another place to take a box in my car and ask to same another place to repeat please replace this device in my car again i have go so many times around many kilometres from my home but the response is null yonex is very bad in service the service engineer are liar

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Address: Firozabad, Uttar Pradesh

Dear sir
In my mahindra quanto xenos central locking system not working properly. Due to xenos central locking system device my car battery discharged complete. So i want to replace or repair xenos central locking system device in my car. Please share your service center contact no. Near by agra. (U. P)...

Regards
Pranjal goel

Phone —

[protected]
[protected]

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A

Anamika Kanaujiya

from Jabalpur, Madhya Pradesh

Nov 20, 2018

Central locking m security. System is not worked which 1 installed on 10.11.18

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Address: Kottayam, Kerala

I am using xenos car lock to my dzire since 2010. Now it's remote was not working, and makes much more trouble. I contacted the showroom - carland, sastri road, kottayam, in kerala state - but, their reply was too poor. They have no liability and give a silly advise to contact mr. Rajesh in mobile ([protected]). That mobile number was switched off being one week, and can't connect. Please do needful urgently.

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Address: Jaipur, Rajasthan, 302016

I am having xenos central locking system in my car, i am facing issue in terms of opening and closing the doors through remote, please fix this issue as soon as possible. This is under warranty and this is the 4th to 5th time that i am complaining about this product, either replace it or refund the money. I expecting the quick action at this matter.

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S

Sahabul Sardar

from Kolkata, West Bengal

Oct 1, 2018

Pl contract immediately

B

Biswajit Mukhi

from Kolkata, West Bengal

Oct 11, 2018

Plz help my dublicate remote purches .

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Address: 302020

I have purchased remote control bearing number 17035926N4AF130043 for my vehicle Alto 800 RJ14WC 4296 on 02 April 2017. Now the driver side lock is not opening remotely. Complaint was logged on 06th Sep 2018 complaint number XNS-SERV[protected], the number mentioned in message is not responding.
Again I complained to customer care yesterday I was promised that it will be rectified today by 1030hrs. but still no one has called.

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Address: Kolkata, West Bengal, 700099

I had brought the rotweller central lock in December 2017. From july 2018 it is not working. Complained on August 1st2018. But the technician never visited. Again called today. Customer care executive connected to the service head of Kolkata Mr.Devender. he was very rude. He said it will be only done when i bring the car to their service center. Is this the kind of service that xenos offers and keeps such rude staffs.I want a resolution else i will complain to the consumer forum.

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Address: Ghaziabad, Uttar Pradesh, 201016

I have purchased xenos rottweiler 4w remote central locking & security system on 21/04/2018. From last 1 month, both the remotes are not working. I can lock/unlock the car using car key only without any arming. Reverse siron, central door lock are working without any issue.

I tried to call customer care several times but never connected to customer car executive. Please help me to resolve the issue asap.

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A

Aftab Alam Ac Technician

from Delhi, Delhi

Aug 31, 2018

Xenos Remot loking system not wark

Aftab Alam Ac Technician's reply, Aug 24, 2018

Remot loking system not wark

M

Mohsin Diwan

from Mumbai, Maharashtra

Sep 12, 2018

Dear sir.. Madam

I request I have purchase Xenos remote systam and costomer care complain 6 time but no single reply and not properly support so I request this is very bad feedback in this system so kindly support...

Regards
Mohsindiwan
[protected]

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Address: Rajkot, Gujarat, 360004

Sir i have maruti 800 new model and i have fitted xenox central locking system after a year i am getting some functions not working properly so called the technician of xenox and he is not responding me properly Plz do something that i can solve my problem
So i thought to contact customer care and i searched for ur site
My city Rajkot
State Gujarat
India

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H

Hakim Rajak

from Indore, Madhya Pradesh

Jul 23, 2018

I have fitted new lock but it is having problem from starting some times it works some time it doesn't work.

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Address: Bangalore, Karnataka, 550097

Dear team

I purchased a rottweiler 1a/4a 4w central locking and security system & front power window by xenos in hyundai excent car on 13/08/2017 from a the super carz accessories dealer in banglore. I've an authentic bill of purchase and a valid warranty card.

The product is already giving me problems and its just been 6 months since i have purchased. I'm unable to lock my car through the central locking system & 4 indicator lights are blinking and i have to do it manually & have to cut off the wire for that.

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