[Resolved]  Xiphias Immigration — its a fraud agency

Address: 8th Floor, B.M.T.C Commercial Complex 80 Feet Road 6th Block, Koramangala Bengaluru Karnataka 560095 IN, 80 Feet Rd, Bengaluru, Karnataka, 560010

I would have give negative if i could. these are fraud people, I will make sure everyone knows the truth before you fall for this agency. I don't understand how they have got so many positive reviews, mostly paid i guess!! not sure. I am attaching the pics of important emails from this fraud agency. I had applied for Australia and these people said i am eligible for the PR where is I wasn't, wasted my 2 years and now when I am asking for refund they are saying its not in the policy. Gist of it, don't choose these people and waste your years. I have a written email from them saying it was their mistake (attachments) and now they say they cant refund the money irrespective of what has happen. If anyone has faced any similar instances from these please contact on +91-[protected] (Sagar, its my number), My father works in police department so its not difficult for me to register a complaint. I will take care of all the legal proceedings, I have paid 1.5 lakhs in total not going to let that money go for waste. Such people take advantage o[censored]s thinking what will these people do, someone has to take a stand against such frauds. I had actually given these people multiple chances, last chance I gave was when Varun the MD himself had spoke to me and asked for one last chance saying he will monitor my profile closely and after that he didn't contact me after for 6 months. when I ask their employees (so called consultants), they say he is traveling and we will get in touch with you, which never happens. Do not believe any of the people in this agency. There are many things which i want to say about this agency with proof, I will post one by one review until it reaches everyone who comes on this platform to check for a review.
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Aug 14, 2019
Complaint marked as Resolved 
It is not resolved!!! These people are fraud at a different level!!! They asked me to mark the complaint as resolved and only then they would take the refund process forward!! Remember this name Bharat (7406007071), he is the one who will call you after you have spoken to everyone in their agency and sweet talk to you saying please trust me and i am one here to resolve your issue!!! He spoke to me yesterday for an hour and convinced me to mark all the complaints as resolved and he will send me an email right away saying he will process my refund within 7 days!! I was asking him since yesterday and in the evening he tells me that I will send the mail in the morning! and since morning he has been dodging my messages saying in some time I will send! and finally when i call back he says i wont be able to process anything until the complain is completely removed!! BIG FRAUDS!!!
XIPHIAS Immigration customer support has been notified about the posted complaint.
Aug 13, 2019
Updated by Sagar1313
The 2nd screen shot in my email was sent after I asked them to send the email on the mistakes made by them!! I got furious and called them as they had not mentioned about their mistakes!!! I made sure they put it down in the email saying its their mistake, then now look at the 1st screen shot!! where in a subtle way they have agreed their mistakes!!! Whoever is reading this please do not trust this agency, I do not have any grudge against them but in simple words they are incompetent & rude & have same things to say over and over again!!! which is give us one more chance!!! they also play a good cop bad cop, where one person will call you to resolve the issue peacefully and other drops in emails with rude language. I will give all the details (names and emails in the next set of comments) enough for the day! Don't want to have too much negativity around me because of these guys!!
Aug 13, 2019
Updated by Sagar1313
The team has spoken to me and we have resolved this issue amicably.
Aug 14, 2019
Updated by Sagar1313
This is my 2nd complaint with same content and I will tell you why!! These people are fraudsat different level.
I would have given negative if i could. these are fraud people, I will make sure everyone knows the truth before you fall for this agency. I don't understand how they have got so many positive reviews, mostly paid i guess!! not sure. I am attaching the pics of important emails from this fraud agency. I had applied for Australia and these people said i am eligible for the PR where is I wasn't, wasted my 2 years and now when I am asking for refund they are saying its not in the policy. Gist of it, don't choose these people and waste your years. I have a written email from them saying it was their mistake (attachments) and now they say they cant refund the money irrespective of what has happen. If anyone has faced any similar instances from these please contact on +91-[protected] (Sagar, its my number), My father works in police department so its not difficult for me to register a complaint. I will take care of all the legal proceedings, I have paid 1.5 lakhs in total not going to let that money go for waste. Such people take advantage o[censored]s thinking what will these people do, someone has to take a stand against such frauds. I had actually given these people multiple chances, last chance I gave was when Varun the MD himself had spoke to me and asked for one last chance saying he will monitor my profile closely and after that he didn't contact me after for 6 months. when I ask their employees (so called consultants), they say he is traveling and we will get in touch with you, which never happens. Do not believe any of the people in this agency. There are many things which i want to say about this agency with proof, I will post one by one review until it reaches everyone who comes on this platform to check for a review.

After writing the above, Bharath the guy from the agency calls me and asks me mark the complaint as resolved and only then they would take the refund process forward!! Remember this name Bharat ([protected]), he is the one who will call you after you have spoken to everyone in their agency and sweet talk to you saying please trust me and i am here to resolve your issue!!! He spoke to me yesterday for an hour and convinced me to mark all the complaints as resolved and he will send me an email right away saying he will process my refund within 7 days!! I was asking him since yesterday to send the email and in the evening he tells me that I will send the mail in the morning! and since morning he has been dodging my messages saying in some time I will send! and finally when i call back he says i wont be able to process anything until the complain is completely removed!! BIG FRAUDS!!! (the 3rd screen shot is from messages as thats all i have on bharat as he refused to send the emails and now i know why!!)
 
3 Comments

Comments

Hello Mr.Sagar,

Do you think you can resolve your concerns and get Visa approval from Consumer complain as this forum are extorting money and asking companies to remove complains.Please claim your refund from them and get your resolution and for sure company will take legal action against you for defamation .
Wish you good luck
Sagar1313's [Complaint's author] reply, Aug 14, 2019
I had given up on my money yesterday before coming to this forum, I marked the complaint as resolved only when your guy another FRAUD BHARAT called me and asked me to trust him one more time and mark the complaint as resolved!!! Here the issue is not Consumer Complaints asking money form you to take down the complaint but you guys refusing to give me back my money when clearly its your mistake (which i have proof for)!!! and now you have the audacity to reply saying you will take legal action against me for defaming you!!! Your company should actually be brought down for cheating people!! Wishing you good luck in taking legal action against me before i do the same!!!
Dear Sagar,

You must understand the clauses which you have agreed and signed before engaging our services and asking refund and defaming the company on public forum is not right approach and your complains are wrong and misleading we can reach to court of law to get down your false allegation.

Wish you good luck!
Sagar1313's [Complaint's author] reply, Aug 14, 2019
You must also agree to the promises made you and your agency while taking the money correct? If my complains are wrong and misleading you can go ahead at any court of law you want to!! I am going to make sure everyone knows who you guys are!! you guys have no idea of the number of reviews coming your way!!
Hello Sagar,

Your statements and claims are misleading false and defamatory and we will take necessary action against your plan of action (PFA). All the best.

Sagar1313's [Complaint's author] reply, Aug 17, 2019
Sure Frauds!!! Lets see whose claims and statements are misleading and who will take the necessary action!

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