[Resolved]  Xolo Mobile Company — Fake promise and lying about status of my phone

Address:Faridabad, Haryana

Fake promise and lying about status of my phone.. having conversations with xolo customer care and head office.. they think they can make others fool and make customer dance on their false promises. I had given my new phone for display damage repair they had given me estimation I have agreed and told them repair as soon as possible and after so much mailing and calling they told me because you disagree estimation we are sending your mobile in same damaged conditions. XOLO customer care and xolo head office is having very poor coordination with each other and I have suffered a lot and disappointedbecause of they fake and false ppromises. After 23 days they called me for estimation and immediately retured back. I have all mail saved showing their incompetency and failure towards a customer. I want to punish them.
yours sincerely
Atul Talwar
[protected]
Was this information helpful?
No (0)
Yes (0)
Complaint marked as Resolved 
Verified Support
Sep 24, 2014
Xolo Customer Care's response
Dear Mr.Atul Thank you for giving us a chance to assist you. This is in reference to your complaint dated 16.01.2014 regarding XOLO Smartphone. We trust that the provided solution is pleasing and no further issues at your end. If in near future you face any issues with XOLO Smartphone, you may contact us for further assistance. We will always be happy to assist you. We value your relationship with XOLO and assuring of our best services, always. Warm Regards, Sudip Banerjee XOLO Care [protected]@xolo.in www.xolo.in
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit

    Contact Information

    Faridabad, Haryana
    Haryana
    India
    File a Complaint