Xpress Bees — Order not delivered by distributor

Respected sir,
I have placed my order on 26.04.2021vide Order Id PO[protected] but my order not delivered yet and delivery status showing customer not available while I was available and delivery man called me through phone and said that I am in Chandan Nagar (Moradabad UP), I can not come Hanuman Nagar (Moradabad UP) on 6th May 2021. Other delivery boy delivered this item. This is not right way that the item not delivered during so many times. False report is submitted by delivery boy and rumours is spreading .
Kindly delivered my order as early as possible.