Xpressbees — Delivery issue

Address:

India

I have ordered various essential cosmetics products on purplle app order id being[protected]. As i am working in public sector bank i have provided my office address as shipment address, so that delivery could be easier. My place of work and resident is in different cities. I found a dissatisfactory delivery system. The delivery boy reached the office at non working hours at 7:47 a. M in the morning. I informed him that shipment address is my office address and advised him to drop the parcel between 10:30 a. M to 4:00p. M (Office hours), which he agreed. Then i got the call at around 9:30 a. M for receiving the delivery. I was not present in that city. I asked him the reason to reach the office at non working hours, he told me that some other person will be droppinh the parcel before 4:00 p. M. But later i got the message that the delivery has been postponed for future on my request which was not done by me. The message elaborated that delivery will be done in next 24 to 48 hours. The banks i. E my office is closed for 3 days till monday i. E 25.05.20120. I called the delivery boy numerous times but call was not received for any queries to be done. The delivery co being xpressbees. I found that wrong updation done on system regarding delivery. Tracking id being[protected]. The name of the delivery boy is naveen chaudhary as per true caller and mob. No. Being [protected]. Kindly look into the matter and arrange the order to reach me on tuesday without any more issues.

Regards