Xpressbees — Delivery of parcel

Recently i ordered something from ajio which i needed. It has to be delivered through xpressbees.I got a call on 26th october and i told them to deliver it tomorrow as i am not available. After that nobody came to deliver my order and everyday i used to get message that customer isn't available or customer declined the order. My parcel has been returned back on 2nd nov . I even called them on 31 that i want my order. After that they didn't pick up my call and one guy hang up on me and didn't pick up the call after that . They wasted my time and didn't even notify me the returning or my package